2025 Mercedes-Benz Sprinter 2500 Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
13/100
#14 most-complained of 16 Sprinter 2500 years
The 2025 Mercedes-Benz Sprinter 2500 has a complaint index of 13, among the lowest of the 16 model years with data, with 2 complaints and 1 recall so far. It ranks 14th worst (meaning it's one of the better years) with no crashes, fires, injuries, or deaths reported.
- Complaints
- 2
- Recalls
- 1
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2025 Mercedes-Benz Sprinter 2500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Other1 (50%)
- Suspension, Wheels & Tires1 (50%)
- Transmission & Powertrain1 (50%)
What owners report
- One owner reports the vehicle does not comply with FMVSS 110 and 49 CFR Part 567 weight/tire requirements, tied to a separate recall for extended fuel tank replacement.
- That same owner states the VIN was not listed for the required recall service and that the manufacturer and dealer were not responding.
- Another owner reports a sudden transmission failure while driving, with the vehicle losing the ability to move properly and struggling to accelerate.
- In some instances, according to that complaint, the vehicle would not engage forward or reverse gears, and warning indicators activated.
2025 Mercedes-Benz Sprinter 2500 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 25V712000Oct 17, 2025Collision Avoidance & Cameras16 vehicles
Forward collision avoidance: sensing system: radar
Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.
Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy: Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.
2025 compared with other Sprinter 2500 years
Frequently asked questions
- Is the 2025 Mercedes-Benz Sprinter 2500 reliable?
- Based on NHTSA owner complaints and recalls, the 2025 Sprinter 2500 has a complaint index of 13, one of the lowest among the 16 model years with data, and only 2 complaints so far.
- What problems does the 2025 Sprinter 2500 have?
- Owners have reported one suspension/wheels/tires issue tied to a recall compliance concern and one transmission failure involving loss of forward or reverse movement.
- Does the 2025 Sprinter 2500 have any recalls?
- Yes, NHTSA lists one recall, campaign 25V712000, for a front short-range radar sensor circuit board that may fail and disable automatic emergency braking. It is not a do-not-drive recall.
- How does the 2025 Sprinter 2500 compare to other years?
- With a complaint index of 13, the 2025 model ranks 14th worst out of 16 years with data, far below years like 2019 (index 100) and 2020 (index 93), which are rated Avoid.