2025 Mercedes-Benz Sprinter 2500 Reliability Data: Problems & Recalls
No verdict The 2025 Mercedes-Benz Sprinter 2500 has a complaint index of 18, ranking 15th out of 18 model years, with just 2 complaints and 1 recall so far. It has no verdict yet, but its low complaint index suggests fewer reported issues than most other years.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 18/100
- #15 of 18 Sprinter 2500 years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 2
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Suspension, Wheels & Tires
Top 2025 Mercedes-Benz Sprinter 2500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Other1 (50%)
- Suspension, Wheels & Tires1 (50%)
- Transmission & Powertrain1 (50%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- One owner reported a suspension or tire-related compliance issue tied to a separate fuel tank recall not yet completed on their VIN.
- Another owner described a sudden transmission failure while driving, with the vehicle losing the ability to move forward or reverse.
- In that transmission incident, the vehicle would not accelerate properly and warning indicators activated.
2025 Mercedes-Benz Sprinter 2500 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 25V712000Oct 17, 2025Collision Avoidance & Cameras16 vehicles
Forward collision avoidance: sensing system: radar
Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.
Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy: Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.
2025 compared with other Sprinter 2500 years
Frequently asked questions
- Is the 2025 Mercedes-Benz Sprinter 2500 reliable?
- Based on NHTSA data, the 2025 Sprinter 2500 has a complaint index of 18, one of the lowest among the 18 model years tracked, with only 2 complaints logged so far.
- What problems does the 2025 Sprinter 2500 have?
- Owners reported one suspension/wheels/tires issue and one transmission failure, each making up half of the reported complaints.
- Does the 2025 Sprinter 2500 have any recalls?
- Yes, NHTSA lists one recall (25V712000) for a front short-range radar sensor circuit board that can fail and disable automatic emergency braking.
- How does the 2025 Sprinter 2500 compare to other years?
- With a complaint index of 18, the 2025 model ranks 15th worst out of 18 years, well below high-complaint years like 2019 and 2020, which each scored 100 and 94.