2012 Mercedes-Benz Sprinter 2500 Problems, Recalls & Reliability
Verdict
BestComplaint Index
0/100
#16 most-complained of 16 Sprinter 2500 years
The 2012 Mercedes-Benz Sprinter 2500 has a complaint index of 0 and ranks 16th worst out of 16 model years, meaning it's the Best year for this model. It has just 6 complaints and 2 recalls, both airbag-related.
- Complaints
- 6
- Recalls
- 2
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2012 Mercedes-Benz Sprinter 2500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine4 (67%)
- Airbags2 (33%)
- Other2 (33%)
- Brakes1 (17%)
What owners report
- Owners waiting years for Takata airbag recall fixes report driver and passenger side airbag inflator problems still unresolved long after notification.
- A technician performing recall repairs forgot to install transmission bolts, triggering multiple dashboard alerts and creating a potential safety risk.
- Wheel speed sensor failures caused loss of ABS braking and stability control, with owners saying a related recall only covered rear sensors and left front sensors faulty.
- The engine has stalled and shook at stops while the accelerator was pressed, with loud revving before the vehicle would move, reported at 16,000 miles.
2012 Mercedes-Benz Sprinter 2500 recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 17V480000Jul 28, 2017Airbags17,609 vehicles
Air bags:frontal:passenger side:inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
- NHTSA 16V077000Feb 10, 2016Airbags136,361 vehicles
Air bags:frontal:driver side:inflator module
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
2012 compared with other Sprinter 2500 years
Frequently asked questions
- Is the 2012 Mercedes-Benz Sprinter 2500 a good year to buy?
- Yes, relative to other Sprinter 2500 years. It has a complaint index of 0, only 6 complaints, and ranks 16th worst out of 16 model years, earning a Best verdict.
- What are the most common problems with the 2012 Sprinter 2500?
- Engine issues are the top problem area, making up 67% of complaints (4 of 6), including stalling and shaking at stops. Airbags account for 33% and brakes for 17%.
- Does the 2012 Sprinter 2500 have any recalls?
- Yes, NHTSA lists 2 recalls for the 2012 Sprinter 2500, both involving airbags, including a Takata frontal airbag inflator recall (campaign 17V480000) and a related 2016 airbag recall (16V077000).
- At what mileage do 2012 Sprinter 2500 problems typically show up?
- The median mileage at failure across complaints is 23,000 miles, with engine-related complaints showing a median of 33,000 miles.
- How does the 2012 Sprinter 2500 compare to other years?
- The 2012 model has the lowest complaint index (0) among all 16 years with data, making it the Best year, while years like 2019 (index 100) and 2020 (index 93) rank as Avoid.