2022 Mercedes-Benz Sprinter 2500 Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
87/100
#3 most-complained of 16 Sprinter 2500 years
The 2022 Sprinter 2500 ranks 3rd worst out of 16 model years, with a complaint index of 87 and 40 complaints tied to 7 recalls. Engine (28%) and electrical (23%) issues dominate, giving it an 'Avoid' verdict relative to other Sprinter years.
- Complaints
- 40
- Recalls
- 7
- Crashes / fires
- 2 / 0
- Injuries / deaths
- 2 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2022 Mercedes-Benz Sprinter 2500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine11 (28%)
- Electrical System9 (23%)
- Collision Avoidance & Cameras8 (20%)
- Other8 (20%)
- Fuel System4 (10%)
- Lane Departure4 (10%)
- Transmission & Powertrain3 (8%)
- Airbags2 (5%)
- Steering2 (5%)
- Structure & Body2 (5%)
What owners report
- Engine loses power or becomes unresponsive to the throttle at high altitude, sometimes leaving the van barely moving from a stop.
- Distronic cruise control disables itself after long periods with no vehicles ahead, then disables other safety systems like emergency braking.
- Front collision mitigation system triggers false warnings and sudden automatic braking near overpasses, bridges, or large highway signs.
- Front airbags failed to deploy in a crash with no warning lights present beforehand.
- A suspension-related recall part was unavailable at time of delivery, delaying vehicle pickup.
- Fuel pump recall repair parts were backordered, leaving owners waiting for a fix after receiving notification.
2022 Mercedes-Benz Sprinter 2500 recalls
7 NHTSA recall campaigns list this model year.
- NHTSA 24V930000Dec 13, 2024Electrical System697 vehicles
Electrical system: instrument cluster/panel
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
- NHTSA 23V876000Dec 21, 2023Structure & Body387 vehicles
Structure:critical fasteners
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
- NHTSA 23V806000Dec 1, 2023Structure & Body131 vehicles
Structure:body
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
See all 7 recalls for the 2022 Mercedes-Benz Sprinter 2500 →
2022 compared with other Sprinter 2500 years
Frequently asked questions
- Is the 2022 Mercedes-Benz Sprinter 2500 reliable?
- Compared to other Sprinter 2500 model years, 2022 ranks 3rd worst out of 16, with a complaint index of 87 and an 'Avoid' verdict based on NHTSA complaints and recalls.
- What are the most common problems with the 2022 Sprinter 2500?
- Engine issues make up 28% of complaints and electrical system issues make up 23%, followed by collision avoidance and camera system complaints at 20%.
- Does the 2022 Sprinter 2500 have any recalls?
- NHTSA lists 7 recalls for the 2022 Sprinter 2500, covering electrical system instrument clusters, swivel-seat wiring harnesses, the fuel pump, structure/body issues, and transmission parking brake software.
- How does 2022 compare to other Sprinter 2500 years?
- The 2022 model's complaint index of 87 is close to 2020's 93 and 2019's 100, the worst years, while years like 2012, 2013, and 2015 scored far lower and are rated 'Best'.
- Were there any crashes or injuries reported for the 2022 Sprinter 2500?
- NHTSA data shows 2 crashes and 2 injuries reported for the 2022 Sprinter 2500, with no fires or deaths recorded.