2015 Mercedes-Benz Sprinter 2500 Problems, Recalls & Reliability
Verdict
BestComplaint Index
7/100
#15 most-complained of 16 Sprinter 2500 years
The 2015 Mercedes-Benz Sprinter 2500 ranks Best among 16 model years, with only 9 complaints and a Complaint Index of 7. It carries 11 recalls, including airbag, fuel tank, and driveshaft issues, but no crashes, fires, or injuries were reported.
- Complaints
- 9
- Recalls
- 11
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2015 Mercedes-Benz Sprinter 2500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine2 (22%)
- Steering2 (22%)
- Airbags1 (11%)
- Brakes1 (11%)
- Other1 (11%)
- Structure & Body1 (11%)
- Suspension, Wheels & Tires1 (11%)
What owners report
- Cruise control can be activated by mistake because the control lever sits close to the turn signal switch with a similar design and no clear indicator.
- A rear tire suffered belt separation, causing a jumping vibration at highway speed.
- The parking brake failed to hold on a hill, letting the vehicle roll back into a curb, and later the rear wheels seized while driving at 35 mph.
- Owners report fluctuations in speed, a feeling of transmission slipping, difficulty braking, and unexplained dashboard warnings.
- The power steering hose leaked fluid while the vehicle was parked, matching a known recall issue that some owners say was not applied to their VIN.
- A driver's seat began coming apart at the seams after several years of use.
2015 Mercedes-Benz Sprinter 2500 recalls
11 NHTSA recall campaigns list this model year.
- NHTSA 20V663000Oct 28, 2020Steering47,667 vehicles
Steering:hydraulic power assist:hose, piping, and connections
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
- NHTSA 19V238000Mar 26, 2019Structure & Body12 vehicles
Seats
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
- NHTSA 19V004000Jan 8, 2019Airbags88,388 vehicles
Air bags:frontal:passenger side:inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
See all 11 recalls for the 2015 Mercedes-Benz Sprinter 2500 →
2015 compared with other Sprinter 2500 years
Frequently asked questions
- Is the 2015 Mercedes-Benz Sprinter 2500 a good year?
- Yes, relative to other Sprinter 2500 model years. It has the lowest Complaint Index (7) and ranks 15th worst (meaning near the best) among 16 years of data, with only 9 complaints and no crashes, fires, or deaths.
- What recalls affect the 2015 Mercedes-Benz Sprinter 2500?
- NHTSA lists 11 recalls for this year, covering airbag inflators and control units, a power steering return line hose, a fuel tank missing a protective plate, and a missing driveshaft catch strap.
- What is the top reported problem area for the 2015 Sprinter 2500?
- Engine complaints are the most common category, making up 22% of complaints, tied with Steering issues also at 22%.
- How does the 2015 Sprinter 2500 compare to the 2019 and 2020 model years?
- The 2015 model has a Complaint Index of 7 versus 100 for 2019 and 93 for 2020, both rated Avoid, making 2015 far less problematic by NHTSA complaint data.
- At what mileage do steering problems tend to show up on the 2015 Sprinter 2500?
- Steering complaints had a median mileage at failure of 59,500 miles, based on NHTSA complaint data.