2015 Mercedes-Benz Sprinter 2500 Reliability Data: Problems & Recalls
Caution The 2015 Mercedes-Benz Sprinter 2500 has a complaint index of 24 with 9 complaints and 11 recalls, ranking 14th worst out of 18 model years. Its verdict is capped at Caution because of those 11 recall campaigns, even though its raw complaint count is low.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 24/100
- #14 of 18 Sprinter 2500 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 9
- unique NHTSA reports
- Recalls
- 11
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Engine
Top 2015 Mercedes-Benz Sprinter 2500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Engine2 (22%)
- Steering2 (22%)
- Airbags1 (11%)
- Brakes1 (11%)
- Other1 (11%)
- Structure & Body1 (11%)
- Suspension, Wheels & Tires1 (11%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Cruise control can activate by mistake because its lever sits close to the turn signal switch with no clear indicator icon.
- A rear tire reportedly suffered belt separation, causing jumping and vibration during highway driving.
- The parking brake reportedly failed to hold on a hill, letting the van roll and strike a curb, followed later by rear wheels seizing at 35 mph.
- Owners describe speed fluctuations, a slipping-transmission feeling, and difficulty braking along with unexplained dashboard warnings.
- Power steering hoses have leaked fluid, with some owners saying their VIN was left out of the related steering recall.
- A driver's seat reportedly came apart at the seams after several years of use.
2015 Mercedes-Benz Sprinter 2500 recalls
11 NHTSA recall campaigns list this model year.
- NHTSA 20V663000Oct 28, 2020Steering47,667 vehicles
Steering:hydraulic power assist:hose, piping, and connections
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
- NHTSA 19V238000Mar 26, 2019Structure & Body12 vehicles
Seats
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
- NHTSA 19V004000Jan 8, 2019Airbags88,388 vehicles
Air bags:frontal:passenger side:inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
See all 11 recalls for the 2015 Mercedes-Benz Sprinter 2500 →
2015 compared with other Sprinter 2500 years
Frequently asked questions
- Is the 2015 Mercedes-Benz Sprinter 2500 reliable?
- NHTSA data shows a complaint index of 24 for the 2015 Sprinter 2500, ranking 14th worst among 18 model years, which is relatively low. However, it carries 11 recall campaigns, so its verdict is capped at Caution.
- What problems does the 2015 Sprinter 2500 have?
- Owners most often reported engine issues, which make up 22% of complaints, along with an equal share for steering problems. Sample complaints describe cruise control activating unintentionally, power steering hose leaks, and a parking brake failure.
- Does the 2015 Sprinter 2500 have any recalls?
- Yes, NHTSA lists 11 recall campaigns for this year, covering airbags, steering, fuel system, transmission, and structure/body components.
- How does the 2015 Sprinter 2500 compare to other years?
- With a complaint index of 24, the 2015 model ranks better than years like 2019 (index 100) and 2020 (index 94), which are rated Avoid. Still, its 11 recalls keep the 2015 model's verdict at Caution rather than Good.