YearToAvoid

2010 Mercedes-Benz Sprinter 2500 Problems, Recalls & Reliability

Verdict

Good

Complaint Index

33/100

#11 most-complained of 16 Sprinter 2500 years

The 2010 Mercedes-Benz Sprinter 2500 has a complaint index of 33 and ranks 11th out of 16 model years, earning a "Good" rating relative to other Sprinter years. It has 14 complaints and 6 recalls, led by airbag issues.

Complaints
14
Recalls
6
Crashes / fires
0 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
—

Top 2010 Mercedes-Benz Sprinter 2500 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Airbags4 (29%)
  2. Fuel System3 (21%)
  3. Electrical System2 (14%)
  4. Engine2 (14%)
  5. Steering2 (14%)
  6. Brakes1 (7%)
  7. Other1 (7%)
  8. Structure & Body1 (7%)
  9. Suspension, Wheels & Tires1 (7%)
  10. Visibility & Wipers1 (7%)

What owners report

  • Owners report the Takata airbag recall dragging on for years with replacement parts unavailable, leaving them driving with defective inflators.
  • Check engine lights come on with rough running engine, sometimes recurring after dealer resets, reported around 57,000 miles.
  • The emergency exit window glass has come loose from its hinge due to failed adhesive, with dealers denying a recall applied to the specific vehicle.
  • Rear ceiling vents leak water during rain, soaking front and rear seats, reported at very low mileage around 3,000 miles.
  • One owner described the vehicle losing power and not accelerating past 30 mph with the check engine light staying on, at 180,000 miles.
  • Front and rear tires blew out with tread separation while driving on the highway, reported at 60,000 miles.
2010 Mercedes-Benz Sprinter 2500 complaints: complaints filed per month3Mar 2012May 2014Nov 2016Jan 2018Apr 2019Sep 2020Apr 2024
18 complaints filed with NHTSA from Mar 2012 to Apr 2024; peak Feb 2021 (3).

2010 Mercedes-Benz Sprinter 2500 recalls

6 NHTSA recall campaigns list this model year.

  1. NHTSA 17V479000Jul 28, 2017Airbags20,665 vehicles

    Air bags:frontal:passenger side:inflator module

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.

  2. NHTSA 16V077000Feb 10, 2016Airbags136,361 vehicles

    Air bags:frontal:driver side:inflator module

    Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

  3. NHTSA 11V210000Mar 30, 2011Seat Belts3,437 vehicles

    Seat belts

    Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.

    Risk: In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.

    Remedy: Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.

See all 6 recalls for the 2010 Mercedes-Benz Sprinter 2500 →

2010 compared with other Sprinter 2500 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2010Good33146—
2011Good40144—
2012Best062—

All Mercedes-Benz Sprinter 2500 years: best and worst →

Frequently asked questions

Is the 2010 Mercedes-Benz Sprinter 2500 a good year?
Relative to other Sprinter 2500 model years, 2010 is rated "Good" with a complaint index of 33, ranking 11th out of 16 years tracked by NHTSA data.
What are the most common problems with the 2010 Sprinter 2500?
NHTSA complaints show airbags as the top problem area with 4 complaints (29% share), followed by fuel system issues with 3 complaints (21%).
Does the 2010 Sprinter 2500 have a recall?
Yes, NHTSA lists 6 recalls for the 2010 Sprinter 2500, including two airbag recalls, a seat belt recall, a structure/body trim recall, an emergency exit window recall, and a fuel system oil filler neck recall.
How does the 2010 Sprinter 2500 compare to other years?
The 2010 model's complaint index of 33 is lower than the worst years like 2019 (100) and 2020 (93), which are both rated "Avoid," making 2010 comparatively better.
Are there crashes or injuries linked to the 2010 Sprinter 2500?
NHTSA data shows 0 crashes, 0 fires, 0 injuries, and 0 deaths reported for the 2010 Sprinter 2500.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.