2010 Mercedes-Benz Sprinter 2500 Reliability Data: Problems & Recalls
Caution The 2010 Sprinter 2500 has a Complaint Index of 53, ranked 9th out of 18 model years, with 14 complaints and 6 recalls. It earns a Caution verdict, driven mainly by airbag issues (29% of complaints) tied to the Takata recall.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 53/100
- #9 of 18 Sprinter 2500 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 14
- unique NHTSA reports
- Recalls
- 6
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Airbags
Top 2010 Mercedes-Benz Sprinter 2500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Airbags4 (29%)
- Fuel System3 (21%)
- Electrical System2 (14%)
- Engine2 (14%)
- Steering2 (14%)
- Brakes1 (7%)
- Other1 (7%)
- Structure & Body1 (7%)
- Suspension, Wheels & Tires1 (7%)
- Visibility & Wipers1 (7%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report Takata airbag recall parts being unavailable for years, leaving passenger airbags unreplaced.
- Check engine lights turn on with rough running engine, with dealers unable to pin down the cause.
- One owner reported the accelerator losing power and the vehicle unable to exceed 30 mph, with the check engine light staying on at 180,000 miles median mileage for engine complaints.
- Front and rear tires reportedly blew out with tread separation while driving on the highway at 60,000 miles median mileage.
- The emergency exit window glue reportedly failed, causing the window to loosen from its hinge.
- One owner reported the vehicle unexpectedly shifting into park while moving at low speed in city traffic.
2010 Mercedes-Benz Sprinter 2500 recalls
6 NHTSA recall campaigns list this model year.
- NHTSA 17V479000Jul 28, 2017Airbags20,665 vehicles
Air bags:frontal:passenger side:inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
- NHTSA 16V077000Feb 10, 2016Airbags136,361 vehicles
Air bags:frontal:driver side:inflator module
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
- NHTSA 11V210000Mar 30, 2011Seat Belts3,437 vehicles
Seat belts
Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.
Risk: In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
Remedy: Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.
See all 6 recalls for the 2010 Mercedes-Benz Sprinter 2500 →
2010 compared with other Sprinter 2500 years
Frequently asked questions
- Is the 2010 Mercedes-Benz Sprinter 2500 reliable?
- It carries a Caution verdict based on NHTSA complaints and recalls, with a Complaint Index of 53 and 14 complaints, ranking 9th out of 18 model years for this model.
- What is the top problem area for the 2010 Sprinter 2500?
- Airbags are the top problem area, accounting for 29% of complaints, largely tied to the Takata airbag recall.
- Does the 2010 Sprinter 2500 have a Takata airbag recall?
- Yes. NHTSA recalls 16V077000 and 17V479000 cover front passenger airbag inflator replacement for the 2010-2011 Sprinter 2500 and 3500.
- How many recalls does the 2010 Sprinter 2500 have?
- NHTSA lists 6 recall campaigns for the 2010 Sprinter 2500, covering airbags, seat belts, structure and body, fuel system, and other components.
- How does the 2010 Sprinter 2500 compare to other years?
- The 2010 model's Complaint Index of 53 is worse than the Best-rated 2012 (12) and Good-rated 2011 (41) and 2013 (29), but better than Avoid-rated years like 2019 (100) and 2020 (94).