YearToAvoid

Chrysler Pacifica Plug-in Hybrid Best and Worst Years (2017–2025)

Avoid 2018, 2022, and 2023 Chrysler Pacifica Plug-in Hybrid model years; 2018 has a complaint index of 100 (the worst) with 223 complaints and 12 fires. 2021 is the best year, with only 26 complaints and a complaint index of 13.

Avoid 2018Avoid 2022Avoid 2023Best 2021

Model years
9
2017–2025
NHTSA complaints
614
Recall campaigns
10
Crashes reported
10
Fires reported
17
Top problem area
Electrical System

Pacifica Plug-in Hybrid Complaint Index by year

Higher = more complaints, crashes, fires, injuries, deaths and Do-Not-Drive recalls per year on the road, relative to other years of this model.

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best

Chrysler Pacifica Plug-in Hybrid problems and recalls by year

YearVerdictIndexComplaintsCrashesFiresRecallsTop issueMPGNCAP
2017Caution6379156Fuel System——
2018Avoid1002233126Fuel System——
2019Good2545002Electrical System——
2020Caution5058302Electrical System——
2021Best1326001Electrical System——
2022Avoid88116200Engine——
2023Avoid7540100Engine——
2024Good3826000Engine——
2025No verdict01001Electrical System——

Pacifica Plug-in Hybrid years to avoid: what went wrong

2018 Chrysler Pacifica Plug-in Hybrid Index 100 · 223 complaints · 6 recalls

2018 is the worst Pacifica Plug-in Hybrid year, with 223 complaints and a complaint index of 100. Fuel System issues lead at 93 complaints (42%), with a median failure mileage of 12,715 miles, followed by Electrical System problems (85 complaints, median 6,808.5 miles) and Engine problems (70 complaints, median 5,025 miles). NHTSA logged 12 fires and 4 injuries for this year. Owners reported engine smoke and fires while driving, and battery-pack fire risk even when parked and off, tied to three recall campaigns covering the fuel system and a 12-volt isolator post.

2018 fuel system problems →2018 electrical system problems →2018 engine problems →

2022 Chrysler Pacifica Plug-in Hybrid Index 88 · 116 complaints · 0 recalls

2022 ranks second-worst, with 116 complaints and a complaint index of 88. Engine problems account for 57 complaints (49%, median 28,310 miles) and Transmission & Powertrain problems for 55 complaints (47%, median 35,224.5 miles). Owners reported the engine cutting off and losing propulsion while accelerating on highways, sometimes prompting a 'Shift to park' warning, and cases of failed acceleration during turns that led to crashes. No recalls were issued for this model year.

2022 engine problems →2022 transmission & powertrain problems →2022 electrical system problems →

2023 Chrysler Pacifica Plug-in Hybrid Index 75 · 40 complaints · 0 recalls

2023 has 40 complaints and a complaint index of 75, placing it third-worst. Engine problems dominate with 22 complaints (55%, median 9,545 miles), and Transmission & Powertrain adds 15 complaints (38%, median 19,550 miles). Owners described sudden loud noises followed by the vehicle stalling and refusing to restart, unintended acceleration with brakes that failed to slow the vehicle, and electrical alerts disabling safety features while parked. No recalls were issued for this model year.

2023 engine problems →2023 transmission & powertrain problems →

Most common Chrysler Pacifica Plug-in Hybrid problems (all years)

Share of NHTSA complaints by component group. A complaint naming two components counts once in each.

  1. Electrical System238 (39%)
  2. Engine229 (37%)
  3. Fuel System200 (33%)
  4. Transmission & Powertrain172 (28%)
  5. Other94 (15%)
  6. Brakes32 (5%)
  7. Collision Avoidance & Cameras29 (5%)
  8. Steering20 (3%)
  9. Structure & Body18 (3%)
  10. Suspension, Wheels & Tires8 (1%)

Frequently asked questions

What year Chrysler Pacifica Plug-in Hybrid should I avoid?
Based on NHTSA complaints and recalls, avoid the 2018, 2022, and 2023 Pacifica Plug-in Hybrid. 2018 is the worst, with a complaint index of 100, 223 complaints, and 12 fires.
Which Chrysler Pacifica Plug-in Hybrid year is the best?
2021 is the best year, with a complaint index of 13, only 26 complaints, and no crashes, fires, injuries, or deaths reported to NHTSA.
Does the 2018 Pacifica Plug-in Hybrid have a fire recall?
Yes. NHTSA recalls 22V077000 and 24V536000 cover 2017-2018 Pacifica Plug-In Hybrids for battery-pack fire risk, even when parked with the ignition off, and owners were told not to charge or park near structures until repaired.
What is the most common problem area across all Pacifica Plug-in Hybrid years?
Electrical System complaints are most common overall, with 238 complaints (39% share), followed closely by Engine issues at 229 complaints (37%) and Fuel System issues at 200 complaints (33%).
Are 2022 and 2023 Pacifica Plug-in Hybrids affected by recalls?
No recalls are listed for the 2022 or 2023 model years in the data; their complaint indexes of 88 and 75 come from owner-reported engine and transmission problems instead.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.