2018 Chrysler Pacifica Plug-in Hybrid Electrical System Problems
NHTSA lists 85 electrical system complaints for the 2018 Chrysler Pacifica Plug-in Hybrid, 38% of all 223 complaints for the year, with 5 fires and 4 injuries reported. Two related recalls (18V524000 and 20V334000) cover powertrain control module and 12-volt isolator issues. Median mileage at failure is 6,808.5 miles.
- Electrical System complaints
- 85
- 38% of 223
- Crashes reported
- 2
- Fires reported
- 5
- Injuries reported
- 4
- Median mileage
- 6,809 mi
- Related recalls
- 2
Typical electrical symptoms owners report
- Vehicle loses all power and shuts off completely while driving, sometimes at highway speed, disabling steering and brakes.
- Sudden fires or smoke reported from the engine bay or rear of the vehicle, in some cases while the vehicle was charging or parked.
- Uconnect touchscreen freezes or goes black while driving, cutting off climate control and SOS features.
- Battery conditioning warning triggers a limp mode that cuts speed to 45 mph and disables air conditioning.
- Loud roller-coaster-type fan noise while charging in the garage, which owners linked to a prior recall repair.
- Car stalls or won't restart after warning lights flash across the instrument panel, sometimes accompanied by a burnt smell.
When 2018 Chrysler Pacifica Plug-in Hybrid electrical complaints were filed
First complaint Apr 11, 2018, latest May 22, 2026.
Electrical System recalls for the 2018 Chrysler Pacifica Plug-in Hybrid
- NHTSA 20V334000Jun 9, 2020Electrical System23,079 vehicles
Electrical system:wiring:interior/under dash
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Risk: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
- NHTSA 18V524000Aug 9, 2018Electrical System12,779 vehicles
Electrical system:wiring:front underhood
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Electrical System complaints by Pacifica Plug-in Hybrid model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- Is the electrical system a common complaint on the 2018 Chrysler Pacifica Plug-in Hybrid?
- Yes. NHTSA lists 85 electrical system complaints out of 223 total complaints for the 2018 model, making up 38% of all complaints filed for that year.
- Are there fires linked to electrical problems on this vehicle?
- NHTSA data shows 5 fires and 4 injuries reported in connection with electrical system complaints on the 2018 Pacifica Plug-in Hybrid.
- Is there a recall for the 2018 Pacifica Plug-in Hybrid electrical system?
- Yes, two recalls apply: campaign 20V334000 for a 12-volt isolator post that may develop high resistance, and campaign 18V524000 covering a powertrain control module replacement.
- At what mileage do electrical problems typically show up?
- NHTSA complaint data shows a median mileage at failure of 6,808.5 miles for electrical system issues on this model year.
- Does the 2018 Pacifica Plug-in Hybrid have the worst electrical complaint share among its years?
- No, other years report a higher share of electrical complaints, including 2021 at 50% and 2019 at 49%, compared to 38% for 2018.