2018 Chrysler Pacifica Plug-in Hybrid Fuel System Problems
Fuel System complaints make up 93 of 223 total complaints (42%) for the 2018 Chrysler Pacifica Plug-in Hybrid, with a median failure mileage of 12,715 miles. Three related recalls cover fire risk and engine restart problems, and NHTSA logs 3 fires with no crashes or injuries in this area.
- Fuel System complaints
- 93
- 42% of 223
- Crashes reported
- 0
- Fires reported
- 3
- Injuries reported
- 0
- Median mileage
- 12,715 mi
- Related recalls
- 3
Typical fuel system symptoms owners report
- Vehicles caught fire while parked and charging overnight on household 110v outlets, in some cases fully engulfing the van in flames.
- Owners report loss of engine power or complete stall while driving at highway speeds, with the vehicle unresponsive to the gas pedal.
- Dashboard warnings including 'check charging system' and 'service hybrid system' alerts appeared along with a red wrench light, sometimes followed by loss of power or inability to restart.
- Smoke or a burning smell was reported after transitioning from electric to gas mode, even after prior recall repairs.
- Some owners describe the vehicle entering a low-speed 'red turtle mode' that prevented normal acceleration.
- One owner reported the power inverter module failed at highway speed, causing the vehicle to lose power and require towing.
When 2018 Chrysler Pacifica Plug-in Hybrid fuel system complaints were filed
First complaint Jul 31, 2018, latest Jan 28, 2025.
Fuel System recalls for the 2018 Chrysler Pacifica Plug-in Hybrid
- NHTSA 24V536000Jul 18, 2024Fuel System15,910 vehiclesPark Outside
Hybrid propulsion system
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
- NHTSA 22V077000Feb 11, 2022Fuel System16,741 vehiclesPark Outside
Hybrid propulsion system
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
- NHTSA 18V740000Oct 19, 2018Fuel System10,260 vehicles
Hybrid propulsion system
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Risk: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
Fuel System complaints by Pacifica Plug-in Hybrid model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How common are fuel system complaints on the 2018 Chrysler Pacifica Plug-in Hybrid?
- NHTSA lists 93 Fuel System complaints for the 2018 model, which is 42% of the 223 total complaints filed for that year.
- Is there a recall related to fuel system or fire issues on the 2018 Pacifica Plug-in Hybrid?
- Yes, three recalls cover this area: campaign 18V740000 for engine restart problems, 22V077000 for fire risk while parked, and 24V536000 for a related battery/software fix, both fire-risk recalls advising owners to park outside.
- At what mileage do these fuel system problems typically show up?
- The median mileage at failure reported to NHTSA for this problem area is 12,715 miles.
- Have there been any fires reported for the 2018 Pacifica Plug-in Hybrid fuel system?
- NHTSA data shows 3 fires linked to this problem area for the 2018 model year, with no crashes or injuries recorded.
- How does the 2018 model compare to other Pacifica Plug-in Hybrid years for fuel system complaints?
- The 2018 model's 42% share of complaints in this area is higher than most other years, though the 2017 model was similar at 47%; later years like 2023 and 2024 show much lower shares of 15% and 12%.