How common are engine problems on the 2020 Chrysler Pacifica Plug-in Hybrid?

NHTSA lists 25 engine-area complaints out of 58 total complaints for the 2020 Pacifica Plug-in Hybrid, a 43% share, one of the higher rates across the Pacifica Hybrid model years.

At what mileage do these engine problems typically show up?

The median mileage at failure among reported cases is 40,914 miles.

Is there a recall for the 2020 Pacifica Plug-in Hybrid engine issue?

No recall is specifically tied to this engine complaint cluster in the data, though one owner referenced a separate recall (Campaign 23V010000) covering the hybrid propulsion electrical system.

Did these engine failures cause any crashes or fires?

NHTSA data shows 0 crashes and 0 fires linked to the 25 engine complaints for this model year.

How does the 2020 model compare to other Pacifica Hybrid years for engine complaints?

The 2020 model's 43% engine complaint share is higher than 2017 (24%), 2018 (31%), 2019 (31%), and 2021 (19%), but lower than 2022 (49%), 2023 (55%), and 2024 (65%).

2020 Chrysler Pacifica Plug-in Hybrid Engine Problems

Engine problems account for 25 of 58 complaints (43%) on the 2020 Chrysler Pacifica Plug-in Hybrid, the highest share among all Pacifica Hybrid model years except 2022, 2023, and 2024. Median mileage at failure is 40,914. No related recalls are listed for this specific complaint cluster.

Engine complaints: 25; 43% of 58
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 40,915 mi
Related recalls: 0

Typical engine symptoms owners report

Vehicle loses all propulsion while driving, sometimes at highway speed, with a dash message reading "Service Charging System" and "Shift to P."
Engine or electrical system shuts down completely at speed, cutting power steering and brake assist along with acceleration.
After a full power-off and restart, the vehicle sometimes runs normally again, though the same stall can repeat multiple times.
Some owners report the battery drops below charge without the engine switching over to gasoline power as expected, causing a rolling stop.
A few complaints mention a diagnostic code tied to the drive motor position sensor or camshaft position sensor before the engine shut off.
One owner reported a recall repair (NHTSA Campaign 23V010000) for the hybrid propulsion electrical system was delayed due to unavailable parts.

When 2020 Chrysler Pacifica Plug-in Hybrid engine complaints were filed

First complaint Apr 15, 2021, latest May 23, 2025.

25 complaints filed with NHTSA from Apr 2021 to May 2025; peak Oct 2022 (2).

Engine recalls for the 2020 Chrysler Pacifica Plug-in Hybrid

No safety recalls on record for this model year.

Engine complaints by Pacifica Plug-in Hybrid model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201719 (24%)
201870 (31%)
201914 (31%)
202025 (43%)
20215 (19%)
202257 (49%)
202322 (55%)
202417 (65%)
20250 (0%)

Frequently asked questions

How common are engine problems on the 2020 Chrysler Pacifica Plug-in Hybrid?: NHTSA lists 25 engine-area complaints out of 58 total complaints for the 2020 Pacifica Plug-in Hybrid, a 43% share, one of the higher rates across the Pacifica Hybrid model years.
At what mileage do these engine problems typically show up?: The median mileage at failure among reported cases is 40,914 miles.
Is there a recall for the 2020 Pacifica Plug-in Hybrid engine issue?: No recall is specifically tied to this engine complaint cluster in the data, though one owner referenced a separate recall (Campaign 23V010000) covering the hybrid propulsion electrical system.
Did these engine failures cause any crashes or fires?: NHTSA data shows 0 crashes and 0 fires linked to the 25 engine complaints for this model year.
How does the 2020 model compare to other Pacifica Hybrid years for engine complaints?: The 2020 model's 43% engine complaint share is higher than 2017 (24%), 2018 (31%), 2019 (31%), and 2021 (19%), but lower than 2022 (49%), 2023 (55%), and 2024 (65%).