YearToAvoid

2024 Chrysler Pacifica Plug-in Hybrid Problems, Recalls & Reliability

Verdict

Good

Complaint Index

38/100

#6 most-complained of 9 Pacifica Plug-in Hybrid years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2024 Chrysler Pacifica Plug-in Hybrid has 26 NHTSA complaints and 0 recalls, with a complaint index of 38, ranking 6th among 9 model years and earning a "Good" verdict relative to other years.

Complaints
26
Recalls
0
Crashes / fires
0 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
—

Top 2024 Chrysler Pacifica Plug-in Hybrid problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Engine17 (65%)
  2. Transmission & Powertrain13 (50%)
  3. Electrical System7 (27%)
  4. Fuel System3 (12%)
  5. Other2 (8%)
  6. Brakes1 (4%)
  7. Collision Avoidance & Cameras1 (4%)
  8. Lane Departure1 (4%)
  9. Steering1 (4%)

What owners report

  • Vehicle displays a "Stop Safely, Vehicle Will Shut-off Soon" warning followed by sudden loss of engine power while driving, sometimes in traffic or on the highway.
  • Engine stalls or shuts down unexpectedly, in some cases repeatedly within the same drive, before restarting after several minutes.
  • Transmission disengages abruptly, cutting engine power while merging or exiting the highway.
  • Lane-sense system unexpectedly pulls the steering wheel to the side during normal driving or with cruise control engaged.
  • Check engine light stays illuminated after a stall, and some owners reported the issue recurring even after a dealer transmission replacement.
  • Owners report the shutdown warning and power loss occurring at low mileage, in some cases just months after purchase.
2024 Chrysler Pacifica Plug-in Hybrid complaints: complaints filed per month12Mar 2024Jun 2024Aug 2024Oct 2024Jan 2025
46 complaints filed with NHTSA from Mar 2024 to Aug 2025; peak Aug 2024 (12).

2024 Chrysler Pacifica Plug-in Hybrid recalls

No safety recalls on record for this model year.

2024 compared with other Pacifica Plug-in Hybrid years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2022Avoid881160—
2023Avoid75400—
2024Good38260—
2025No verdict011—

All Chrysler Pacifica Plug-in Hybrid years: best and worst →

Frequently asked questions

Is the 2024 Chrysler Pacifica Plug-in Hybrid reliable?
NHTSA lists 26 complaints and 0 recalls for the 2024 Pacifica Plug-in Hybrid, with a complaint index of 38. That ranks 6th out of 9 model years, giving it a "Good" verdict relative to other Pacifica years.
What is the most common problem with the 2024 Pacifica Plug-in Hybrid?
Engine issues are the top problem area, making up 65% of complaints (17 of 26), with a median mileage at failure of 10,895.5 miles. Transmission and powertrain issues follow at 50% of complaints.
Does the 2024 Pacifica Plug-in Hybrid have any recalls?
No. NHTSA lists 0 recalls for the 2024 Chrysler Pacifica Plug-in Hybrid.
How does the 2024 Pacifica Plug-in Hybrid compare to other years?
Its complaint index of 38 is lower than the 2018 (100, Avoid), 2022 (88, Avoid), and 2023 (75, Avoid) model years, but higher than the 2021 (13, Best) and 2019 (25, Good) model years.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.