2023 Chrysler Pacifica Plug-in Hybrid Reliability Data: Problems & Recalls
Caution The 2023 Chrysler Pacifica Plug-in Hybrid has a Complaint Index of 50 and ranks 5th worst out of 9 model years, earning a Caution verdict. Engine complaints dominate (55% of reports), with a median failure mileage of 9,545 miles, but NHTSA lists no recalls for this year.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 50/100
- #5 of 9 Pacifica Plug-in Hybrid years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 40
- unique NHTSA reports
- Recalls
- 0
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Engine
Top 2023 Chrysler Pacifica Plug-in Hybrid problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Engine22 (55%)
- Transmission & Powertrain15 (38%)
- Electrical System14 (35%)
- Fuel System6 (15%)
- Other5 (13%)
- Brakes3 (8%)
- Collision Avoidance & Cameras3 (8%)
- Airbags2 (5%)
- Structure & Body2 (5%)
- Steering1 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Vehicles stall or display "Stop Safely. Vehicle Will Shut Off Soon" while driving at highway speeds, sometimes shutting down entirely.
- Some owners describe unintended acceleration where the accelerator pedal pressed to the floor and the brakes failed to slow the vehicle.
- Drivers report the engine making a loud noise and cutting out unexpectedly, including on a vehicle with only 42 miles on it.
- Electrical faults have triggered false warnings for blind spot monitoring and other safety features, along with air conditioning failures.
- One owner reported the steering wheel locking while in reverse, preventing the vehicle from being steered even with the engine running.
- Cruise control has reportedly failed to disengage after the driver released the speed-set button, continuing to accelerate the vehicle.
2023 Chrysler Pacifica Plug-in Hybrid recalls
No safety recalls on record for this model year.
2023 compared with other Pacifica Plug-in Hybrid years
| Year | Verdict | Index | Complaints | Recalls | MPG |
|---|---|---|---|---|---|
| 2021 | Caution | 13 | 26 | 1 | — |
| 2022 | Avoid | 88 | 116 | 0 | — |
| 2023 | Caution | 50 | 40 | 0 | — |
| 2024 | Good | 38 | 26 | 0 | — |
| 2025 | No verdict | 0 | 1 | 1 | — |
All Chrysler Pacifica Plug-in Hybrid years: best and worst →
Frequently asked questions
- Is the 2023 Chrysler Pacifica Plug-in Hybrid reliable?
- NHTSA data gives it a Complaint Index of 50 and a Caution verdict, ranking 5th worst among the 9 model years with data. Engine complaints make up 55% of reports, with a median failure mileage of 9,545 miles.
- Does the 2023 Chrysler Pacifica Plug-in Hybrid have any recalls?
- NHTSA lists zero recalls for the 2023 model year, unlike several other Pacifica Plug-in Hybrid years that had multiple recall campaigns.
- What is the most common problem area for the 2023 Pacifica Plug-in Hybrid?
- Engine complaints are most common, accounting for 55% of the 40 total complaints, followed by Transmission & Powertrain at 38% and Electrical System at 35%.
- How does the 2023 Pacifica Plug-in Hybrid compare to other years?
- Its Complaint Index of 50 is better than 2018 (100, Avoid), 2020 (75, Avoid), and 2022 (88, Avoid), but worse than 2021 (13, Caution) and 2024 (38, Good).
- Were there any crashes or injuries reported for the 2023 model?
- NHTSA data shows 1 crash and 1 injury among the 40 complaints filed for the 2023 Pacifica Plug-in Hybrid, with no reported fires or deaths.