2023 Chrysler Pacifica Plug-in Hybrid Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
75/100
#3 most-complained of 9 Pacifica Plug-in Hybrid years
The 2023 Chrysler Pacifica Plug-in Hybrid has a Complaint Index of 75 and ranks 3rd worst out of 9 model years, earning an Avoid verdict. NHTSA lists 40 complaints, mostly Engine (55%) and Transmission & Powertrain (38%) issues, with a median failure mileage of 9,832 miles.
- Complaints
- 40
- Recalls
- 0
- Crashes / fires
- 1 / 0
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2023 Chrysler Pacifica Plug-in Hybrid problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine22 (55%)
- Transmission & Powertrain15 (38%)
- Electrical System14 (35%)
- Fuel System6 (15%)
- Other5 (13%)
- Brakes3 (8%)
- Collision Avoidance & Cameras3 (8%)
- Airbags2 (5%)
- Structure & Body2 (5%)
- Steering1 (3%)
What owners report
- Owners report unintended acceleration where the vehicle sped up without pedal input and the brake pedal failed to slow it down.
- Some vans stalled unexpectedly on the road with a 'Stop Safely, Vehicle Will Shut Off Soon' warning and check engine or turtle lights illuminated.
- One owner reported the engine made a loud noise and died shortly after purchase, with only 42 miles on the odometer, and would not restart.
- Owners describe adaptive cruise control failing to disengage acceleration when the SET+ button was released, requiring the brake or cancel button to stop the surge.
- One owner reported the steering wheel locking while in Reverse on a slope, preventing control of the vehicle as it drifted.
- Owners report electrical faults including a failed air conditioning system shortly after purchase and safety-feature alerts freezing while parked.
2023 Chrysler Pacifica Plug-in Hybrid recalls
No safety recalls on record for this model year.
2023 compared with other Pacifica Plug-in Hybrid years
| Year | Verdict | Index | Complaints | Recalls | MPG |
|---|---|---|---|---|---|
| 2021 | Best | 13 | 26 | 1 | — |
| 2022 | Avoid | 88 | 116 | 0 | — |
| 2023 | Avoid | 75 | 40 | 0 | — |
| 2024 | Good | 38 | 26 | 0 | — |
| 2025 | No verdict | 0 | 1 | 1 | — |
All Chrysler Pacifica Plug-in Hybrid years: best and worst →
Frequently asked questions
- Is the 2023 Chrysler Pacifica Plug-in Hybrid reliable?
- NHTSA data gives the 2023 model year a Complaint Index of 75, ranking it 3rd worst among the 9 Pacifica Plug-in Hybrid model years with data, so it carries an Avoid verdict relative to other years.
- What is the biggest problem area for the 2023 Pacifica Plug-in Hybrid?
- Engine complaints make up 55% of reported issues (22 of 40 complaints), followed by Transmission & Powertrain at 38% and Electrical System at 35%.
- Does the 2023 Pacifica Plug-in Hybrid have any recalls?
- NHTSA lists 0 recalls for the 2023 model year, though it still has 40 owner complaints on file.
- At what mileage do 2023 Pacifica Plug-in Hybrid problems typically appear?
- The median mileage at failure across complaints is 9,832 miles, with Engine complaints showing a median of 9,545 miles.
- How does the 2023 model compare to other Pacifica Plug-in Hybrid years?
- The 2023 model's Complaint Index of 75 is worse than 2019 (25), 2020 (50), 2021 (13), and 2024 (38), but better than 2018 (100) and 2022 (88).