Chrysler Town and Country Best and Worst Years (2010–2018)
Avoid the 2010, 2011, and 2014 Chrysler Town and Country years — they carry the highest complaint index scores (100, 75, and 88) and the most electrical system complaints. The 2015 and 2016 model years score far lower (25 and 38) and are the better choices in this lineup.
- Model years
- 9
- 2010–2018
- NHTSA complaints
- 5,187
- Recall campaigns
- 19
- Crashes reported
- 114
- Fires reported
- 80
- Top problem area
- Electrical System
Town and Country Complaint Index by year
Higher = more complaints, crashes, fires, injuries, deaths and Do-Not-Drive recalls per year on the road, relative to other years of this model.
Chrysler Town and Country problems and recalls by year
| Year | Verdict | Index | Complaints | Crashes | Fires | Recalls | Top issue | MPG | NCAP |
|---|---|---|---|---|---|---|---|---|---|
| 2010 | Avoid | 100 | 1,556 | 35 | 25 | 5 | Electrical System | 19 | — |
| 2011 | Avoid | 75 | 773 | 10 | 12 | 3 | Electrical System | 20 | — |
| 2012 | Caution | 50 | 634 | 7 | 16 | 5 | Electrical System | 20 | 4★ |
| 2013 | Caution | 63 | 681 | 15 | 9 | 4 | Electrical System | 20 | 4★ |
| 2014 | Avoid | 88 | 636 | 20 | 16 | 4 | Electrical System | 20 | 4★ |
| 2015 | Good | 25 | 382 | 15 | 1 | 4 | Transmission & Powertrain | 20 | 4★ |
| 2016 | Good | 38 | 525 | 12 | 1 | 5 | Transmission & Powertrain | 20 | 4★ |
| 2017 | No verdict | 0 | 0 | 0 | 0 | 1 | — | — | — |
| 2018 | No verdict | 13 | 0 | 0 | 0 | 1 | — | — | — |
Town and Country years to avoid: what went wrong
2010 Chrysler Town and Country Index 100 · 1,556 complaints · 5 recalls
The 2010 Town and Country has the worst complaint index of the lineup at 100, with 1,556 total complaints. Electrical System problems dominate, making up 66% of complaints for the year, with a median failure mileage of 80,000 miles. Owners describe window switch smoke and fires, airbag deployment failures during crashes, and sudden engine shutdowns while driving. NHTSA lists 5 recall campaigns for this year, covering airbags and electrical vent window switches. Engine complaints (23% share) also show a median failure mileage of 80,000 miles, and brake complaints appear at a median of 70,000 miles.
2010 electrical system problems →2010 engine problems →2010 airbags problems →
2014 Chrysler Town and Country Index 88 · 636 complaints · 4 recalls
The 2014 Town and Country posts a complaint index of 88, with 636 total complaints. Electrical System complaints make up 34% of the total, with a median failure mileage of 57,000 miles. Owners describe heated seats catching fire, vehicles rolling unexpectedly, brakes that failed to hold on inclines, and vehicles that would not start or drifted after being parked. Structure & Body complaints (21% share) show a median failure mileage of 80,000 miles. NHTSA lists 4 recall campaigns for the year, including a TPMS module reprogramming recall.
2014 electrical system problems →2014 engine problems →2014 structure & body problems →
2011 Chrysler Town and Country Index 75 · 773 complaints · 3 recalls
The 2011 model carries a complaint index of 75 with 773 total complaints. Electrical System issues account for 68% of complaints, with a median failure mileage of 73,307 miles. Owners report vehicle fires linked to the engine compartment after minor impacts, airbags that failed to deploy in rear-end crashes, and sudden unintended acceleration or deceleration events. Engine problems show a median failure mileage of 80,837 miles, and fuel system complaints appear at a median of 93,500 miles. NHTSA recorded 3 recall campaigns for this year, including a steering column pivot recall.
2011 electrical system problems →2011 engine problems →2011 fuel system problems →
Most common Chrysler Town and Country problems (all years)
Share of NHTSA complaints by component group. A complaint naming two components counts once in each.
- Electrical System2,745 (53%)
- Engine1,038 (20%)
- Structure & Body572 (11%)
- Other542 (10%)
- Transmission & Powertrain534 (10%)
- Airbags491 (9%)
- Brakes451 (9%)
- Fuel System268 (5%)
- Steering237 (5%)
- Visibility & Wipers128 (2%)
Frequently asked questions
- Which Chrysler Town and Country years should I avoid?
- Avoid the 2010, 2011, and 2014 model years. They have complaint index scores of 100, 75, and 88 respectively, the highest in the 2010-2018 range covered by NHTSA data.
- What is the best Chrysler Town and Country year to buy?
- Among the years with available data, 2015 and 2016 score lowest on the complaint index, at 25 and 38, making them comparatively better choices than the avoid years.
- What is the most common problem with the Chrysler Town and Country?
- Electrical System issues are the top problem area overall, accounting for 2,745 of 5,187 total complaints (53%) across all model years covered.
- Are there recalls on the 2010 or 2011 Town and Country?
- Yes. NHTSA lists 5 recall campaigns for the 2010 model year and 3 for the 2011 model year, covering airbags, electrical vent window switches, and steering column pivots.
- Is the 2014 Chrysler Town and Country reliable?
- The 2014 model has a complaint index of 88 and 636 complaints, with Electrical System problems as the leading issue, making it one of the years to avoid relative to other Town and Country model years.