How many transmission and powertrain complaints does the 2020 Chrysler Pacifica Plug-in Hybrid have?

NHTSA lists 17 Transmission & Powertrain complaints for the 2020 Pacifica Plug-in Hybrid, which is 29% of the 58 total complaints filed for that model year.

Is there a recall for the 2020 Pacifica Plug-in Hybrid transmission or powertrain issue?

No. The data shows no related recalls listed for this problem area on the 2020 model year.

At what mileage do transmission problems usually show up on the 2020 Pacifica Plug-in Hybrid?

The median mileage at failure among reported cases is 19,000 miles.

What does the loss-of-power complaint look like?

Owners describe sudden complete loss of propulsion while driving, often with a dash warning to shift to park, followed by an inability to restart the vehicle for several minutes.

Did any of these transmission complaints involve a crash?

Yes, one crash was reported among the 17 Transmission & Powertrain complaints for the 2020 model year, with no fires or injuries reported.

2020 Chrysler Pacifica Plug-in Hybrid Transmission & Powertrain Problems

Owners filed 17 Transmission & Powertrain complaints for the 2020 Chrysler Pacifica Plug-in Hybrid, 29% of its 58 total complaints, with median mileage at failure of 19,000. NHTSA lists no related recalls for this issue.

Transmission & Powertrain complaints: 17; 29% of 58
Crashes reported: 1
Fires reported: 0
Injuries reported: 0
Median mileage: 19,000 mi
Related recalls: 0

Typical transmission symptoms owners report

Vehicle suddenly loses all propulsion while driving, often at highway speed, with a dash message telling the driver to shift to park.
After the power loss, the vehicle will not restart for several minutes and must be coasted to the side of the road.
A "Service Charging System" warning appears alongside loss of acceleration, sometimes paired with the check engine light.
Complete stalling occurs even while running on electric-only power, requiring the driver to park, turn off, and restart the vehicle to regain motion.
One owner reported the dealership diagnosed a need to replace the transmission outright.
Loss of drive power has coincided with loss of power steering and reduced braking assist in related electrical complaints.

When 2020 Chrysler Pacifica Plug-in Hybrid transmission complaints were filed

First complaint Apr 15, 2021, latest Mar 25, 2025.

17 complaints filed with NHTSA from Apr 2021 to Mar 2025; peak Oct 2022 (2).

Transmission & Powertrain recalls for the 2020 Chrysler Pacifica Plug-in Hybrid

No safety recalls on record for this model year.

Transmission & Powertrain complaints by Pacifica Plug-in Hybrid model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201715 (19%)
201839 (17%)
201915 (33%)
202017 (29%)
20213 (12%)
202255 (47%)
202315 (38%)
202413 (50%)
20250 (0%)

Frequently asked questions

How many transmission and powertrain complaints does the 2020 Chrysler Pacifica Plug-in Hybrid have?: NHTSA lists 17 Transmission & Powertrain complaints for the 2020 Pacifica Plug-in Hybrid, which is 29% of the 58 total complaints filed for that model year.
Is there a recall for the 2020 Pacifica Plug-in Hybrid transmission or powertrain issue?: No. The data shows no related recalls listed for this problem area on the 2020 model year.
At what mileage do transmission problems usually show up on the 2020 Pacifica Plug-in Hybrid?: The median mileage at failure among reported cases is 19,000 miles.
What does the loss-of-power complaint look like?: Owners describe sudden complete loss of propulsion while driving, often with a dash warning to shift to park, followed by an inability to restart the vehicle for several minutes.
Did any of these transmission complaints involve a crash?: Yes, one crash was reported among the 17 Transmission & Powertrain complaints for the 2020 model year, with no fires or injuries reported.