2019 Ram Promaster Problems, Recalls & Reliability
Verdict
CautionComplaint Index
55/100
#6 most-complained of 12 Promaster years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2019 Ram Promaster has a Complaint Index of 55, ranking 6th worst out of 12 model years, earning a Caution verdict. Transmission & Powertrain issues lead complaints at 40%, followed by Engine problems at 30%, with 9 recalls issued.
- Complaints
- 60
- Recalls
- 9
- Crashes / fires
- 2 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2019 Ram Promaster problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain24 (40%)
- Engine18 (30%)
- Other10 (17%)
- Brakes7 (12%)
- Electrical System5 (8%)
- Airbags3 (5%)
- Collision Avoidance & Cameras2 (3%)
- Steering2 (3%)
- Structure & Body2 (3%)
- Suspension, Wheels & Tires2 (3%)
What owners report
- Transmission slips and fails to shift into 3rd gear at various speeds, sometimes requiring the driver to pull over and restart the vehicle.
- Airbags have deployed unexpectedly at low speed after driving over a bump, with no crash involved.
- A 'service hill holder' warning light appears intermittently when releasing the accelerator and pressing the brake, sometimes accompanied by unexpected acceleration.
- Owners report an active transmission shift cable recall (20V-036) with delayed or unavailable remedies from dealers.
- Owners report oil leaks at the oil cooler on the engine.
- Complete loss of power, power steering, and braking occurred briefly while driving on an incline, with the vehicle later restarting normally.
2019 Ram Promaster recalls
9 NHTSA recall campaigns list this model year.
- NHTSA 25V876000Dec 17, 2025Other86 vehicles
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- NHTSA 25V720000Oct 23, 2025Engine300,691 vehicles
Engine and engine cooling:cooling system:radiator assembly
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- NHTSA 25V552000Aug 26, 2025Collision Avoidance & Cameras219,577 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
2019 compared with other Promaster years
Frequently asked questions
- Is the 2019 Ram Promaster reliable?
- NHTSA data gives the 2019 Promaster a Complaint Index of 55, ranking 6th worst among 12 model years and earning a Caution verdict. Transmission & Powertrain complaints make up 40% of all reports for this year.
- What are the most common problems with the 2019 Ram Promaster?
- Transmission & Powertrain issues account for 40% of complaints, with a median failure mileage of 66,500 miles, followed by Engine problems at 30%, with a median failure mileage of 47,000 miles.
- Does the 2019 Ram Promaster have recalls?
- NHTSA lists 9 recalls tied to the 2019 Promaster, covering areas including the transmission shifter cable, radiator fan wiring, rearview camera microprocessor cracks, and seat belt retractors. None are do-not-drive recalls.
- How does the 2019 Promaster compare to other years?
- With a Complaint Index of 55, the 2019 model ranks better than 2021 (91), 2022 (82), and 2023 (100), which are all rated Avoid, but worse than 2016 (9), 2018 (27), and 2024 (18), which rank Best or Good.