2019 Ram Promaster Reliability Data: Problems & Recalls
Caution The 2019 Ram Promaster has 60 complaints, 9 recalls, and a Complaint Index of 64, ranking 5th worst out of 12 model years with a Caution verdict. Transmission & powertrain problems dominate, making up 40% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 64/100
- #5 of 12 Promaster years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 60
- unique NHTSA reports
- Recalls
- 9
- distinct NHTSA campaigns
- Crashes
- 2
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Transmission & Powertrain
Top 2019 Ram Promaster problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain24 (40%)
- Engine18 (30%)
- Other10 (17%)
- Brakes7 (12%)
- Electrical System5 (8%)
- Airbags3 (5%)
- Collision Avoidance & Cameras2 (3%)
- Steering2 (3%)
- Structure & Body2 (3%)
- Suspension, Wheels & Tires2 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Transmission slips and fails to shift into 3rd gear at various speeds, sometimes requiring the driver to pull over and restart the vehicle.
- Driver and passenger airbags have deployed without warning after driving over a bump at low speed.
- A 'service hill holder' warning light appears intermittently, sometimes accompanied by the vehicle briefly accelerating after the driver releases the accelerator.
- Owners report the vehicle losing power, power steering, and braking ability momentarily while driving, in one case near a cliff edge.
- Brake warning lights come on during steep descents with no loss of braking function, sometimes clearing after cycling the engine.
- Some owners report oil leaks at the oil cooler.
2019 Ram Promaster recalls
9 NHTSA recall campaigns list this model year.
- NHTSA 25V876000Dec 17, 2025Other86 vehicles
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- NHTSA 25V720000Oct 23, 2025Engine300,691 vehicles
Engine and engine cooling:cooling system:radiator assembly
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- NHTSA 25V552000Aug 26, 2025Collision Avoidance & Cameras219,577 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
2019 compared with other Promaster years
Frequently asked questions
- Is the 2019 Ram Promaster reliable?
- NHTSA data shows 60 complaints and a Complaint Index of 64 for the 2019 model, earning a Caution verdict. It ranks 5th worst among the 12 model years covered.
- What are the most common problems with the 2019 Ram Promaster?
- Transmission & Powertrain issues account for 40% of complaints, followed by Engine problems at 30% and Brakes at 12%, based on NHTSA complaint data.
- Does the 2019 Ram Promaster have transmission recalls?
- Yes. NHTSA lists recall 23V301000 for a park pawl issue on the 62TE transmission and recall 20V036000 for a transmission shifter cable that may separate, both affecting the 2019 model.
- How does the 2019 Ram Promaster compare to other years?
- The 2019 model's Complaint Index of 64 is higher than 2015 through 2018 but lower than 2020 through 2023, which include three Avoid-rated years. 2024 and 2025 are rated Best.
- How many recalls affect the 2019 Ram Promaster?
- NHTSA lists 9 recall campaigns tied to the 2019 Ram Promaster, covering transmission, seat belt, engine, and camera components.