2019 Ram Promaster Transmission & Powertrain Problems
Transmission & Powertrain issues account for 24 of 60 complaints (40%) on the 2019 Ram Promaster, the highest share of any model year. Three related recalls cover shifter cable separation and park pawl failures, with a median failure mileage of 66,500 miles.
- Transmission & Powertrain complaints
- 24
- 40% of 60
- Crashes reported
- 2
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 66,500 mi
- Related recalls
- 3
Typical transmission symptoms owners report
- Vehicles fail to reverse or shift into 3rd gear, with slipping felt at various driving speeds.
- Some owners report the transmission shifter cable separating, causing loss of proper gear engagement.
- Vehicles have gone into reverse after being placed in park with the emergency brake applied, due to the park pawl not fully engaging the park gear.
- Drivers report shaking and loud grinding noises around 40 mph accompanied by ABS and ESC warning lights.
- Owners describe long waits for recall parts, with some vehicles going years without an available remedy for the shifter cable or park pawl recalls.
When 2019 Ram Promaster transmission complaints were filed
First complaint Mar 10, 2020, latest Sep 7, 2026.
Transmission & Powertrain recalls for the 2019 Ram Promaster
- NHTSA 23V301000Apr 27, 2023Transmission & Powertrain165,503 vehicles
Power train:automatic transmission:internal:park pawl
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
- NHTSA 20V582000Oct 15, 2020Transmission & Powertrain20 vehicles
Power train:automatic transmission:lever and linkage:column shift
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
- NHTSA 20V036000Jan 23, 2020Transmission & Powertrain222,207 vehicles
Power train:automatic transmission:lever and linkage:column shift
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Transmission & Powertrain complaints by Promaster model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
- 201414 (20%)
- 201512 (20%)
- 20168 (25%)
- 201714 (25%)
- 20187 (18%)
- 201924 (40%)
- 202010 (24%)
- 202113 (12%)
- 20222 (3%)
- 20234 (5%)
- 20240 (0%)
- 20250 (0%)
Frequently asked questions
- Are transmission problems common on the 2019 Ram Promaster?
- Yes. NHTSA lists 24 Transmission & Powertrain complaints out of 60 total complaints for the 2019 model year, a 40% share, the highest of any Promaster model year in this dataset.
- Is there a transmission recall for the 2019 Ram Promaster?
- There are three related recalls: campaign 23V301000 for a park pawl that may not fully engage the park gear, and two shifter cable separation recalls (20V582000 and 20V036000) covering 2014-2019 models.
- At what mileage do 2019 Promaster transmission problems typically appear?
- NHTSA data shows a median mileage of 66,500 miles at the time of failure.
- Did the 2019 Promaster transmission recall cause any crashes?
- NHTSA data for this problem area on the 2019 Promaster lists 2 crashes and no fires or injuries.