2024 Ram Promaster Problems, Recalls & Reliability
Verdict
BestComplaint Index
18/100
#10 most-complained of 12 Promaster years
The 2024 Ram Promaster has 11 NHTSA complaints, 5 recalls, and a complaint index of 18, ranking 10th of 12 model years with a "Best" verdict. Reported issues center on electrical, engine, and collision-avoidance systems.
- Complaints
- 11
- Recalls
- 5
- Crashes / fires
- 0 / 1
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2024 Ram Promaster problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System3 (27%)
- Engine3 (27%)
- Collision Avoidance & Cameras3 (27%)
- Other2 (18%)
- Steering2 (18%)
- Lane Departure1 (9%)
- Visibility & Wipers1 (9%)
What owners report
- Owners report the vehicle shutting off completely without warning at highway speed, sometimes multiple times within a few thousand miles.
- A thermal event tied to a defective fan motor caused a fire in one reported case.
- The driver console and dash display have gone dark for about 10 seconds while driving at highway speed.
- Power steering has reportedly failed or become difficult to turn at 30-35 MPH, in one case linked to corroded plugs.
- Adaptive Cruise Control has randomly deactivated with a warning light and service message, sometimes lasting hours to days.
- Owners describe frequent uncommanded braking events and false automatic emergency braking or lane-keeping activations with random self-steering adjustments.
2024 Ram Promaster recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 25V876000Dec 17, 2025Other86 vehicles
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- NHTSA 25V720000Oct 23, 2025Engine300,691 vehicles
Engine and engine cooling:cooling system:radiator assembly
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- NHTSA 25V665000Oct 6, 2025Electrical System790 vehicles
Electrical system:propulsion system:traction motor:controller:software
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
2024 compared with other Promaster years
Frequently asked questions
- Is the 2024 Ram Promaster reliable?
- Based on NHTSA owner complaints and recalls, the 2024 Ram Promaster has a complaint index of 18, the second-lowest among the 12 model years with data, earning a "Best" verdict relative to other Promaster years.
- What problems does the 2024 Ram Promaster have?
- NHTSA lists 11 complaints for the 2024 Promaster, split mainly across Electrical System, Engine, and Collision Avoidance & Cameras, each accounting for 27% of complaints.
- Does the 2024 Ram Promaster have any recalls?
- Yes, NHTSA lists 5 recalls for the 2024 Promaster, covering issues such as radiator fan overheating, electric drive module software affecting torque, and a rearview camera software error.
- How does the 2024 Promaster compare to other years?
- The 2024 model ranks 10th worst out of 12 years by complaint index, well below the worst years like 2023 (complaint index 100) and 2021 (complaint index 91).