2014 Ram Promaster Problems, Recalls & Reliability
Verdict
CautionComplaint Index
73/100
#4 most-complained of 12 Promaster years
The 2014 Ram Promaster has 71 complaints, 12 recalls, and a Complaint Index of 73, ranking 4th worst of 12 model years with a Caution verdict. Electrical System issues lead problem areas at 30% of complaints.
- Complaints
- 71
- Recalls
- 12
- Crashes / fires
- 4 / 1
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2014 Ram Promaster problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System21 (30%)
- Engine18 (25%)
- Brakes16 (23%)
- Suspension, Wheels & Tires15 (21%)
- Transmission & Powertrain14 (20%)
- Airbags8 (11%)
- Structure & Body8 (11%)
- Fuel System5 (7%)
- Other4 (6%)
- Steering2 (3%)
What owners report
- Owners report dashboard warning lights (ABS, seatbelt, battery, EPC) illuminating together, sometimes right after using cruise control.
- Some drivers say the parking brake failed to hold while parked, letting the vehicle roll away and collide with another car.
- Others describe the brake pedal failing to stop the vehicle or snapping off, leading to a rear-end crash.
- Several owners report airbag warning lights staying on or airbags deploying unexpectedly, tied to recall parts being unavailable for repair.
- One owner found underbody shields missing at delivery, raising concern about fire risk near the exposed converter.
- A body control module issue caused a false 'rear door open' message that dealers struggled to fix.
2014 Ram Promaster recalls
12 NHTSA recall campaigns list this model year.
- NHTSA 20V582000Oct 15, 2020Transmission & Powertrain20 vehicles
Power train:automatic transmission:lever and linkage:column shift
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
- NHTSA 20V036000Jan 23, 2020Transmission & Powertrain222,207 vehicles
Power train:automatic transmission:lever and linkage:column shift
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
- NHTSA 19V333000Apr 29, 2019Structure & Body544 vehicles
Seats
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
2014 compared with other Promaster years
Frequently asked questions
- Is the 2014 Ram Promaster reliable?
- NHTSA data shows 71 complaints and 12 recalls for the 2014 model, with a Complaint Index of 73 and a Caution verdict, ranking 4th worst among 12 model years of the Promaster.
- What is the biggest problem area for the 2014 Ram Promaster?
- Electrical System complaints lead at 30% of all reported issues, followed by Engine at 25% and Brakes at 23%.
- Does the 2014 Ram Promaster have brake recalls?
- NHTSA lists 16 brake-related complaints for 2014, including reports of parking brake failure and brake pedal failure, though the recalls filed cover transmission, structure, electrical, and suspension components rather than brakes specifically.
- How does the 2014 Ram Promaster compare to other years?
- The 2014 model's Complaint Index of 73 is higher than 2015 (36), 2016 (9), 2017 (45), and 2018 (27), all rated Good or Best, while 2021-2023 rank worse with Avoid verdicts.
- What recalls affect the 2014 Ram Promaster?
- NHTSA lists 12 recalls tied to the 2014 model year, including transmission shifter cable separation, TPMS software failure, and a trailer tow light control module replacement.