2014 Ram Promaster Reliability Data: Problems & Recalls
Caution The 2014 Ram Promaster has 71 NHTSA complaints, 12 recall campaigns, and a complaint index of 55, ranking 6th worst of 12 model years. It carries a Caution verdict, with electrical, engine, and brake issues most reported.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 55/100
- #6 of 12 Promaster years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 71
- unique NHTSA reports
- Recalls
- 12
- distinct NHTSA campaigns
- Crashes
- 4
- reported in complaints
- Fires
- 1
- Injuries
- 1
- Top issue
- Electrical System
Top 2014 Ram Promaster problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System21 (30%)
- Engine18 (25%)
- Brakes16 (23%)
- Suspension, Wheels & Tires15 (21%)
- Transmission & Powertrain14 (20%)
- Airbags8 (11%)
- Structure & Body8 (11%)
- Fuel System5 (7%)
- Other4 (6%)
- Steering2 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Dashboard warning lights for airbag, ABS, seatbelt, and battery systems illuminate together, sometimes right after activating cruise control.
- Parking brake reportedly fails to hold, letting the van roll away and causing a rear-end collision.
- Brake pedal reportedly fails to stop the vehicle or, in one case, snaps off during downhill braking, leading to a crash and airbag deployment.
- Rear door open warning message appears on the dash and persists, traced by dealers to a body control module software issue.
- Underbody shields are missing at delivery, exposing the catalytic converter and raising fire and fuel-efficiency concerns.
- Owners report recall parts being unavailable for extended periods, delaying repairs to airbag, electrical, and exterior lighting systems.
2014 Ram Promaster recalls
12 NHTSA recall campaigns list this model year.
- NHTSA 20V582000Oct 15, 2020Transmission & Powertrain20 vehicles
Power train:automatic transmission:lever and linkage:column shift
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
- NHTSA 20V036000Jan 23, 2020Transmission & Powertrain222,207 vehicles
Power train:automatic transmission:lever and linkage:column shift
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
- NHTSA 19V333000Apr 29, 2019Structure & Body544 vehicles
Seats
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
2014 compared with other Promaster years
Frequently asked questions
- Is the 2014 Ram Promaster reliable?
- NHTSA lists 71 complaints and 12 recalls for the 2014 Ram Promaster, giving it a complaint index of 55 and a Caution verdict. It ranks 6th worst among the 12 model years covered.
- What are the biggest problems with the 2014 Ram Promaster?
- The top problem area is the Electrical System, with 21 complaints (30% share), followed by Engine (18 complaints, 25%) and Brakes (16 complaints, 23%).
- Does the 2014 Ram Promaster have recalls?
- Yes, NHTSA lists 12 recall campaigns for the 2014 Ram Promaster, covering areas including transmission shifter cables, TPMS software, trailer light control modules, and airbag/electrical/exterior lighting systems.
- How does the 2014 Promaster compare to other years?
- Its complaint index of 55 is worse than 2015 (36), 2016 (9), 2017 (45), and 2018 (27), but better than 2019 (64), 2020 (73), 2021 (91), 2022 (82), and 2023 (100). The 2024 and 2025 model years earn a Best verdict.
- Were there crashes or fires linked to the 2014 Promaster?
- NHTSA data shows 4 crashes, 1 fire, and 1 injury reported for the 2014 Ram Promaster, with no deaths recorded.