2023 Ram Promaster Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
100/100
#1 most-complained of 12 Promaster years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2023 Ram Promaster ranks worst (1 of 12 model years) with a complaint index of 100 and 88 complaints. Steering issues dominate at 42% of complaints, with 5 recalls filed and 5 reported fires, making this year the one to avoid within the lineup.
- Complaints
- 88
- Recalls
- 5
- Crashes / fires
- 0 / 5
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2023 Ram Promaster problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Steering37 (42%)
- Electrical System25 (28%)
- Engine25 (28%)
- Collision Avoidance & Cameras7 (8%)
- Other7 (8%)
- Fuel System6 (7%)
- Lane Departure4 (5%)
- Transmission & Powertrain4 (5%)
- Brakes3 (3%)
- Structure & Body1 (1%)
What owners report
- Owners report the power steering module shorting out mid-turn, causing loss of steering control and near-collisions.
- Several owners describe engine compartment fires starting immediately after parking, with fire departments called to extinguish them.
- Owners tied fires to a defective cooling fan module covered under recall 25V-720, with one vehicle declared a total loss.
- Electrical glitches are reported, including the speedometer randomly switching between MPH and KM/h, the parking brake re-enabling itself, and doors locking without input.
- After a UConnect-related recall repair, one owner reported the automatic emergency braking and parking brake began disabling themselves unexpectedly.
- Owners describe turn indicator failures starting early and ongoing traction control problems developing over time.
2023 Ram Promaster recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 25V876000Dec 17, 2025Other86 vehicles
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- NHTSA 25V720000Oct 23, 2025Engine300,691 vehicles
Engine and engine cooling:cooling system:radiator assembly
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- NHTSA 24V436000Jun 13, 2024Collision Avoidance & Cameras1,033,433 vehiclesOver-the-air fix
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
2023 compared with other Promaster years
Frequently asked questions
- Is the 2023 Ram Promaster a good year to buy?
- No. Among the 12 model years with data, the 2023 Promaster has the highest complaint index (100) and ranks worst, with an Avoid verdict relative to other years.
- What is the biggest problem with the 2023 Ram Promaster?
- Steering is the top problem area, accounting for 37 of 88 complaints (42%), with a median failure mileage of 36,500 miles.
- Does the 2023 Ram Promaster have a recall for engine fires?
- Yes. NHTSA recall 25V720000 covers 2018-2026 Ram ProMaster vehicles for a radiator fan electrical circuit that may overheat; owners also reported 5 fires for this model year.
- How many complaints does the 2023 Ram Promaster have?
- NHTSA lists 88 complaints and 5 recalls for the 2023 Ram Promaster, with 0 crashes, 0 injuries, and 0 deaths reported.
- How does the 2023 Promaster compare to other years?
- It's the worst-ranked year with a complaint index of 100, compared to 2024 and 2025 which score 18 and 0 and carry Best verdicts.