YearToAvoid

2015 Ram Promaster Problems, Recalls & Reliability

Verdict

Good

Complaint Index

36/100

#8 most-complained of 12 Promaster years

The 2015 Ram Promaster ranks 8th out of 12 model years with a Complaint Index of 36 and a "Good" verdict. NHTSA lists 60 complaints, 12 recalls, 1 crash, and 1 fire for this year, with Engine issues the top problem area.

Complaints
60
Recalls
12
Crashes / fires
1 / 1
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
—

Top 2015 Ram Promaster problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Engine22 (37%)
  2. Electrical System18 (30%)
  3. Brakes12 (20%)
  4. Transmission & Powertrain12 (20%)
  5. Fuel System4 (7%)
  6. Other4 (7%)
  7. Structure & Body2 (3%)
  8. Suspension, Wheels & Tires2 (3%)
  9. Visibility & Wipers2 (3%)
  10. Airbags1 (2%)

What owners report

  • Owners report the radiator cooling fan stopping at 39,000 miles, causing the van to overheat and blow fuses.
  • Some owners describe the van catching fire while parked and locked with no one inside, resulting in total loss.
  • Owners report brake pedal application producing an abnormal noise followed by brakes failing to respond, recurring even after dealer repairs.
  • Owners describe the speedometer failing to illuminate while driving at any speed, diagnosed by a dealer as a design failure.
  • Owners report the engine stalling without warning at various speeds, sometimes restarting, tied to an electrical system recall.
  • Owners describe the steering wheel pulling to the left on its own at various speeds with the cause left undetermined.
2015 Ram Promaster complaints: complaints filed per month6Aug 2015Apr 2016May 2017Sep 2018Jun 2019Aug 2020Feb 2023Mar 2026
80 complaints filed with NHTSA from Aug 2015 to Apr 2026; peak Feb 2016 (6).

2015 Ram Promaster recalls

12 NHTSA recall campaigns list this model year.

  1. NHTSA 20V582000Oct 15, 2020Transmission & Powertrain20 vehicles

    Power train:automatic transmission:lever and linkage:column shift

    Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

    Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

    Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

  2. NHTSA 20V036000Jan 23, 2020Transmission & Powertrain222,207 vehicles

    Power train:automatic transmission:lever and linkage:column shift

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

    Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

  3. NHTSA 19V818000Nov 15, 2019Other99,128 vehicles

    Equipment:appliance:air conditioner

    Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

    Risk: An overheated fan motor increases the risk of a fire.

    Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

See all 12 recalls for the 2015 Ram Promaster →

2015 compared with other Promaster years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100201420152016201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2014Caution737112—
2015Good366012—
2016Best93214—
2017Good455710—

All Ram Promaster years: best and worst →

Frequently asked questions

Is the 2015 Ram Promaster reliable?
Based on NHTSA owner complaints and recalls, the 2015 Promaster has a Complaint Index of 36 and ranks 8th out of 12 model years, earning a "Good" verdict relative to other Promaster years.
What are the most common problems with the 2015 Ram Promaster?
The top problem area is Engine, with 22 complaints (37% share), followed by Electrical System with 18 complaints (30%) and Brakes with 12 complaints (20%).
Does the 2015 Ram Promaster have recalls?
NHTSA lists 12 recalls for the 2015 Ram Promaster, including transmission shift cable separation, engine cooling fan seizure, and a 9-speed transmission control module reprogramming recall.
How does the 2015 Promaster compare to other Promaster years?
The 2015 model's Complaint Index of 36 is lower than 2014 (73), 2021 (91), 2022 (82), and 2023 (100), all rated "Avoid" or "Caution," making 2015 a relatively better year.
What is the median mileage for failures in the 2015 Ram Promaster?
Across all reported problems, the median mileage at failure is 39,024.5 miles, with Engine failures reported at a median of 46,292 miles.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.