2025 Ram Promaster Problems, Recalls & Reliability
Verdict
BestComplaint Index
0/100
#12 most-complained of 12 Promaster years
The 2025 Ram Promaster ranks Best among 12 model years of this model, with a complaint index of 0 and only 6 complaints logged. It has 4 recalls, but no crashes, fires, injuries, or deaths reported.
- Complaints
- 6
- Recalls
- 4
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2025 Ram Promaster problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine3 (50%)
- Steering2 (33%)
- Brakes1 (17%)
- Electrical System1 (17%)
- Other1 (17%)
- Structure & Body1 (17%)
What owners report
- Some owners report the passenger-side sliding door intermittently fails to unlock and cannot be opened from either inside or outside the vehicle.
- Owners describe the check engine light coming on within days of taking delivery, in some cases tied to a cylinder misfire and low compression.
- One owner reported the electronic power steering plug corroded, causing low voltage and loss of power steering control.
- A driver described the brake pedal feeling like it was suddenly pressed at highway speed, with a warning icon flashing and the steering feeling loose afterward.
2025 Ram Promaster recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 25V876000Dec 17, 2025Other86 vehicles
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- NHTSA 25V720000Oct 23, 2025Engine300,691 vehicles
Engine and engine cooling:cooling system:radiator assembly
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- NHTSA 25V665000Oct 6, 2025Electrical System790 vehicles
Electrical system:propulsion system:traction motor:controller:software
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
2025 compared with other Promaster years
Frequently asked questions
- Is the 2025 Ram Promaster reliable?
- Based on NHTSA owner complaints and recalls, the 2025 Ram Promaster ranks Best out of 12 model years, with a complaint index of 0 and just 6 complaints filed.
- Does the 2025 Ram Promaster have any recalls?
- Yes, NHTSA lists 4 recalls for the 2025 Ram Promaster, covering the radiator fan cooling module, electric drive module software on the BEV version, a rearview camera software error, and a retractor issue on converted vans.
- What is the top problem area for the 2025 Ram Promaster?
- Engine complaints are the top problem area, making up 50 percent of reported issues, followed by steering at 33 percent and brakes and electrical system each at 17 percent.
- How does the 2025 Ram Promaster compare to other years?
- The 2025 model has a complaint index of 0, far below years like 2023 (100), 2021 (91), and 2022 (82), which are rated Avoid.