2018 Ram Promaster Reliability Data: Problems & Recalls
Caution The 2018 Ram Promaster has 38 complaints, 10 recalls, and a complaint index of 27, ranking 9th out of 12 model years. It carries a 'Good' verdict relative to other Promaster years, with Engine issues (32% share) being the top problem area.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 27/100
- #9 of 12 Promaster years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 38
- unique NHTSA reports
- Recalls
- 10
- distinct NHTSA campaigns
- Crashes
- 4
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Engine
Top 2018 Ram Promaster problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Engine12 (32%)
- Electrical System11 (29%)
- Other7 (18%)
- Transmission & Powertrain7 (18%)
- Brakes4 (11%)
- Visibility & Wipers4 (11%)
- Structure & Body3 (8%)
- Steering2 (5%)
- Suspension, Wheels & Tires2 (5%)
- Airbags1 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Windshield sits too low for drivers to see overhead traffic lights, forcing awkward seating positions.
- Vehicle has shifted out of park on its own while idling, rolling downhill unattended.
- Water seeping past the windshield seal into the engine bay caused the engine to die while driving in rain and headlights to blow.
- Instrument panel became unreadable during daytime driving due to visibility design issues.
- Engine developed an abnormal knocking sound and required full replacement after a misfire was detected at 99,000 miles.
- Door hinges and body panels reported cracking, raising concern about door security.
2018 Ram Promaster recalls
10 NHTSA recall campaigns list this model year.
- NHTSA 25V720000Oct 23, 2025Engine300,691 vehicles
Engine and engine cooling:cooling system:radiator assembly
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- NHTSA 20V582000Oct 15, 2020Transmission & Powertrain20 vehicles
Power train:automatic transmission:lever and linkage:column shift
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
- NHTSA 20V036000Jan 23, 2020Transmission & Powertrain222,207 vehicles
Power train:automatic transmission:lever and linkage:column shift
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
2018 compared with other Promaster years
Frequently asked questions
- Is the 2018 Ram Promaster reliable?
- NHTSA lists 38 complaints and 10 recalls for the 2018 Promaster, giving it a complaint index of 27 and a 'Good' verdict compared to other Promaster years.
- What is the top problem area for the 2018 Ram Promaster?
- Engine complaints make up 32% of all reported issues, the largest share, followed by Electrical System complaints at 29%.
- How does the 2018 Ram Promaster rank against other model years?
- It ranks 9th worst out of 12 model years tracked, with a complaint index of 27, well below the worst year, 2023, which has an index of 100.
- Does the 2018 Ram Promaster have any recalls?
- NHTSA lists 10 recalls tied to the 2018 Promaster, covering areas including the engine cooling fan, transmission shift cable, and modified foldaway seats.
- At what mileage do 2018 Ram Promaster problems typically appear?
- The median mileage at failure across all reported issues for the 2018 Promaster is 11,000 miles, though this varies by problem area.