2011 Cadillac SRX Reliability Data: Problems & Recalls
Avoid The 2011 Cadillac SRX ranks 3rd worst out of 13 model years with a complaint index of 83 and is rated Avoid. NHTSA logged 446 complaints, 7 recalls including 1 do-not-drive recall, and the top problem area is the Electrical System at 52% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 83/100
- #3 of 13 SRX years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 446
- unique NHTSA reports
- Recalls
- 7
- 1 Do Not Drive
- Crashes
- 17
- reported in complaints
- Fires
- 1
- Injuries
- 21
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 19
- 17 city / 22 hwy
- Injuries / deaths
- 21 / 0
Top 2011 Cadillac SRX problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System231 (52%)
- Suspension, Wheels & Tires71 (16%)
- Brakes48 (11%)
- Engine36 (8%)
- Transmission & Powertrain36 (8%)
- Other34 (8%)
- Structure & Body30 (7%)
- Visibility & Wipers21 (5%)
- Airbags17 (4%)
- Steering13 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Airbags failed to deploy in multiple crashes, including a t-bone collision and a low-speed impact into a cinder block.
- A front passenger side wheel detached from the vehicle during a collision at highway speed.
- The vehicle rolled backward on its own while parked, striking another vehicle.
- The power liftgate opened unexpectedly and struck people and objects nearby.
- Dim headlights made it hard to see the road, contributing to a low-speed collision.
- The vehicle spun out and lost control after braking at highway speed, leading to a multi-vehicle crash.
2011 Cadillac SRX recalls
7 NHTSA recall campaigns list this model year.
- NHTSA 21V473000Jun 24, 2021Suspension, Wheels & Tires380,498 vehiclesDo Not Drive
Suspension:rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
- NHTSA 14V571000Sep 19, 2014Suspension, Wheels & Tires290,241 vehicles
Suspension:rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
- NHTSA 14V447000Jul 23, 2014Structure & Body414,333 vehicles
Seats:front assembly:power adjust
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
2011 Cadillac SRX fuel economy and fuel cost
- City
- 17 MPG
- Highway
- 22 MPG
- Combined
- 19 MPG
- Annual fuel cost (EPA)
- $3,400
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2011 compared with other SRX years
Frequently asked questions
- Is the 2011 Cadillac SRX reliable?
- Based on NHTSA owner complaints and recalls, the 2011 SRX ranks 3rd worst among 13 model years with a complaint index of 83 and carries an Avoid verdict.
- What are the most common problems with the 2011 Cadillac SRX?
- Electrical System issues make up 52% of complaints, followed by Suspension, Wheels & Tires at 16% and Brakes at 11%. The median mileage at failure for electrical complaints is 76,500.
- Does the 2011 Cadillac SRX have a recall?
- Yes, NHTSA lists 7 recall campaigns for the 2011 SRX, including one do-not-drive recall (21V473000) covering a rear suspension toe link adjuster that may not have been tightened properly.
- How does the 2011 SRX compare to other SRX years?
- The 2011 model's complaint index of 83 is close to the worst year, 2010, at 100, and worse than 2012 through 2016, which range from 50 to 92. Earlier years like 2007 through 2009 all carry Good verdicts with indexes under 33.
- Are airbags a concern on the 2011 Cadillac SRX?
- NHTSA lists 17 airbag complaints tied to 11 crashes, including reports of airbags failing to deploy during collisions.