YearToAvoid

2011 Cadillac SRX Airbags Problems

NHTSA lists 17 airbag complaints for the 2011 Cadillac SRX, about 4% of its 446 total complaints, tied to 11 crashes and 14 injuries. A related recall (11V308000) covers a sensing and diagnostic module reprogram for airbag deployment issues.

Airbags complaints
17
4% of 446
Crashes reported
11
Fires reported
0
Injuries reported
14
Median mileage
85,732 mi
Related recalls
1

Typical airbag symptoms owners report

  • Owners report frontal or side-impact crashes where the airbags did not deploy at all, even in moderate-speed collisions.
  • Several complaints describe crashes around 30-45 mph with front-end or T-bone impacts where no airbags fired and occupants struck the steering wheel or dashboard.
  • Some drivers noted a 'service airbags' warning message appearing before or after a crash where the airbags failed to deploy.
  • Multiple complaints mention injuries, including facial fractures and hand injuries, attributed to the lack of airbag deployment during impact.
  • One complaint describes a side airbag failing to deploy after a passenger-side collision that also caused a wheel to detach.

When 2011 Cadillac SRX airbag complaints were filed

First complaint Jun 16, 2011, latest Mar 7, 2024.

2011 Cadillac SRX airbags complaints: complaints filed per month3Jun 2011Jan 2015Aug 2018Jul 2019Dec 2020Jul 2022Mar 2024
17 complaints filed with NHTSA from Jun 2011 to Mar 2024; peak Mar 2022 (3).

Airbags recalls for the 2011 Cadillac SRX

  1. NHTSA 11V308000Jun 3, 2011Airbags47,401 vehicles

    Air bags:side/window

    General motors is recalling certain model year 2011 cadillac srx passenger vehicles for failing to conform to the requirements of federal motor vehicle safety standard no 208, "occupant crash protection." the airbags are programmed to turn off the right side roof-rail airbag if the passenger sensing system determines that the right front passenger seat is unoccupied.

    Risk: The right rear occupant may not be protected and suffer injuries in certain frontal and side crashes.

    Remedy: Gm dealers will reprogram the sensing and diagnostic module free of charge. The safety recall is expected to begin on or about june 17, 2011. Owners may contact cadillac at 1-866-982-2339 and at the owner center at www.gmownercenter.com .

Airbags complaints by SRX model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20057 (6%)
  2. 20065 (7%)
  3. 20075 (10%)
  4. 20088 (17%)
  5. 20095 (19%)
  6. 201015 (3%)
  7. 201117 (4%)
  8. 201215 (4%)
  9. 20135 (1%)
  10. 20144 (1%)
  11. 20156 (1%)
  12. 20167 (4%)
  13. 20190 (0%)

Frequently asked questions

How many airbag complaints does NHTSA have for the 2011 Cadillac SRX?
NHTSA lists 17 airbag complaints for the 2011 Cadillac SRX, which is about 4% of the 446 total complaints filed for this model year.
Is there an airbag recall for the 2011 Cadillac SRX?
Yes. Recall 11V308000 covers airbags failing to meet federal occupant crash protection standards. The remedy is a free reprogram of the sensing and diagnostic module by GM dealers.
Did the airbag problems cause injuries or crashes?
NHTSA data tied to this component shows 11 crashes and 14 injuries among the 17 airbag complaints for the 2011 Cadillac SRX.
At what mileage do airbag problems typically show up?
The median mileage at failure for airbag complaints on the 2011 Cadillac SRX is 85,732 miles, according to NHTSA data.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.