Is the 2014 Cadillac SRX reliable?

NHTSA data shows 390 complaints for the 2014 SRX and a complaint index of 58, which earns a Caution verdict, better than the Avoid years of 2010-2012 and 2015 but worse than the pre-2010 SRX years.

What is the biggest problem with the 2014 Cadillac SRX?

Electrical System complaints make up 75% of all reported issues for this year, at a median mileage of 58,000 miles, more than any other problem area.

Does the 2014 Cadillac SRX have any recalls?

Yes, two recalls affect this year, both related to the Suspension, Wheels & Tires system. One, campaign 21V473000, is a do-not-drive recall for a rear suspension toe link adjuster that may not have been tightened properly.

How does the 2014 SRX compare to other SRX model years?

The 2014 SRX ranks 6th worst out of 13 model years with data, with a complaint index of 58, placing it in the Caution category alongside 2013 and 2016, while 2010-2012 and 2015 are rated Avoid.

2014 Cadillac SRX Reliability Data: Problems & Recalls

Caution The 2014 Cadillac SRX has 390 NHTSA complaints and a complaint index of 58, ranking 6th worst of 13 model years with a Caution verdict. Electrical System issues dominate at 75% of complaints, and two recalls apply, including a do-not-drive suspension recall.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index: 58/100; #6 of 13 SRX years
Verdict: Caution; vs. other years of this model
Complaints: 390; unique NHTSA reports
Recalls: 2; 1 Do Not Drive
Crashes: 16; reported in complaints
Fires: 2
Injuries: 7
Top issue: Electrical System
Best nearby year: 2009; rated Good

NHTSA overall rating: 5 / 5 ★
EPA combined MPG: 18.5; 16.5 city / 23.5 hwy
Injuries / deaths: 7 / 0

2014 Cadillac SRX recalls

2 NHTSA recall campaigns list this model year.

NHTSA 21V473000Jun 24, 2021Suspension, Wheels & Tires380,498 vehiclesDo Not Drive
Suspension:rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
NHTSA 14V571000Sep 19, 2014Suspension, Wheels & Tires290,241 vehicles
Suspension:rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

2014 Cadillac SRX fuel economy and fuel cost

City: 16.5 MPG
Highway: 23.5 MPG
Combined: 18.5 MPG
Annual fuel cost (EPA): $3,500; 15,000 mi/yr
Fuel: Regular
Current regular gas: $4.32/gal; national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2014 compared with other SRX years

Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best

Year	Verdict	Index	Complaints	Recalls	MPG
2012	Avoid	92	416	3 !	18.5
2013	Caution	67	393	5 !	18.5
2014	Caution	58	390	2 !	18.5
2015	Avoid	75	442	4 !	18.5
2016	Caution	50	168	2 !	18.5

All Cadillac SRX years: best and worst →

Frequently asked questions

Is the 2014 Cadillac SRX reliable?: NHTSA data shows 390 complaints for the 2014 SRX and a complaint index of 58, which earns a Caution verdict, better than the Avoid years of 2010-2012 and 2015 but worse than the pre-2010 SRX years.
What is the biggest problem with the 2014 Cadillac SRX?: Electrical System complaints make up 75% of all reported issues for this year, at a median mileage of 58,000 miles, more than any other problem area.
Does the 2014 Cadillac SRX have any recalls?: Yes, two recalls affect this year, both related to the Suspension, Wheels & Tires system. One, campaign 21V473000, is a do-not-drive recall for a rear suspension toe link adjuster that may not have been tightened properly.
How does the 2014 SRX compare to other SRX model years?: The 2014 SRX ranks 6th worst out of 13 model years with data, with a complaint index of 58, placing it in the Caution category alongside 2013 and 2016, while 2010-2012 and 2015 are rated Avoid.