YearToAvoid

2014 Cadillac SRX Problems, Recalls & Reliability

Verdict

Good

Complaint Index

29/100

#6 most-complained of 8 SRX years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2014 Cadillac SRX has 390 complaints and a complaint index of 29, ranking 6th worst of 8 model years with a "Good" verdict relative to other SRX years. Electrical System issues dominate, making up 75% of complaints, with median failure mileage around 58,000.

Complaints
390
Recalls
2
incl. Do Not Drive
Crashes / fires
16 / 2
Injuries / deaths
7 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
18.5
16.5 city / 23.5 hwy

Top 2014 Cadillac SRX problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System291 (75%)
  2. Other30 (8%)
  3. Visibility & Wipers27 (7%)
  4. Transmission & Powertrain21 (5%)
  5. Suspension, Wheels & Tires20 (5%)
  6. Brakes13 (3%)
  7. Engine11 (3%)
  8. Structure & Body11 (3%)
  9. Steering5 (1%)
  10. Airbags4 (1%)

What owners report

  • Owners report headlights dimming or losing brightness over time, reducing visibility at night and forcing use of high beams.
  • Some describe moisture entering headlight housings, causing lights to fail or dim and contributing to crashes.
  • Several owners report brakes that feel normal under the pedal but fail to actually slow the vehicle, including one case at 132,000 miles and another at 71,000 miles.
  • One owner reported a rear control arm failure at 32,000 miles that caused loss of control at highway speed.
  • A shifting linkage issue was reported that allowed the vehicle to move between park and reverse unexpectedly, causing unintended forward movement.
  • One owner reported an engine fire with heavy smoke and flames from under the hood while parking at low speed.
2014 Cadillac SRX complaints: complaints filed per quarter412014 Q22016 Q22018 Q12019 Q32021 Q12022 Q32024 Q12025 Q3
435 complaints filed with NHTSA from 2014 Q2 to 2026 Q3; peak 2018 Q4 (41).

2014 Cadillac SRX recalls

2 NHTSA recall campaigns list this model year.

  1. NHTSA 21V473000Jun 24, 2021Suspension, Wheels & Tires380,498 vehiclesDo Not Drive

    Suspension:rear

    General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

    Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

    Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

  2. NHTSA 14V571000Sep 19, 2014Suspension, Wheels & Tires290,241 vehicles

    Suspension:rear

    General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

    Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

    Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

2014 Cadillac SRX fuel economy and fuel cost

City
16.5 MPG
Highway
23.5 MPG
Combined
18.5 MPG
Annual fuel cost (EPA)
$3,500
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2014 compared with other SRX years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020102011201220132014201520162019
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2012Avoid1004163 !18.5
2013Caution573935 !18.5
2014Good293902 !18.5
2015Good434424 !18.5
2016Best141682 !18.5

All Cadillac SRX years: best and worst →

Frequently asked questions

Is the 2014 Cadillac SRX reliable?
Compared to other SRX model years, 2014 ranks 6th worst of 8 years with a complaint index of 29 and a "Good" verdict. It has fewer reported problems than the 2010, 2011, 2012, and 2013 model years.
What is the biggest problem with the 2014 Cadillac SRX?
Electrical System complaints account for 75% of all reported issues, totaling 291 of 390 complaints, with a median failure mileage of 58,000.
Does the 2014 Cadillac SRX have any recalls?
NHTSA lists two recalls for the 2014 SRX, both involving the rear suspension toe link adjuster. One recall, campaign 21V473000, is a do-not-drive recall due to the adjuster not being tightened properly.
How does the 2014 SRX compare to the 2016 SRX?
The 2016 SRX has a complaint index of 14 and a "Best" verdict, while the 2014 SRX has a complaint index of 29 and a "Good" verdict, making 2016 the stronger year of the two.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.