2013 Cadillac SRX Problems, Recalls & Reliability
Verdict
CautionComplaint Index
57/100
#4 most-complained of 8 SRX years
The 2013 Cadillac SRX has 393 NHTSA complaints, 5 recalls, and a Complaint Index of 57, ranking 4th worst of 8 model years. It earns a Caution verdict, with Electrical System issues making up 67% of complaints.
- Complaints
- 393
- Recalls
- 5
- incl. Do Not Drive
- Crashes / fires
- 15 / 5
- Injuries / deaths
- 21 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 18.5
- 16.5 city / 23.5 hwy
Top 2013 Cadillac SRX problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System263 (67%)
- Other41 (10%)
- Engine37 (9%)
- Transmission & Powertrain31 (8%)
- Suspension, Wheels & Tires21 (5%)
- Structure & Body19 (5%)
- Brakes17 (4%)
- Visibility & Wipers17 (4%)
- Fuel System9 (2%)
- Steering8 (2%)
What owners report
- Owners report sudden unintended acceleration or transmission lag while braking or turning, sometimes leading to collisions.
- Drivers describe the transmission hesitating or surging with rising RPM without warning, occasionally causing loss of control.
- Some owners report brake failure where the pedal did not stop the vehicle at low speeds, resulting in crashes.
- Reports describe suspension failure where the vehicle veered off the road unexpectedly at highway speed.
- A seat warmer malfunction was reported to have started a fire while the vehicle was parked and running via auto start.
- One owner reported a battery failing without apparent cause months after a rear-end collision.
2013 Cadillac SRX recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 21V473000Jun 24, 2021Suspension, Wheels & Tires380,498 vehiclesDo Not Drive
Suspension:rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
- NHTSA 14V571000Sep 19, 2014Suspension, Wheels & Tires290,241 vehicles
Suspension:rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
- NHTSA 14V212000Apr 25, 2014Transmission & Powertrain50,571 vehicles
Power train:automatic transmission:control module (TCM/PCM/tecm)
General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
Risk: A three to four second lag in acceleration may increase the risk of crash.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.
2013 Cadillac SRX fuel economy and fuel cost
- City
- 16.5 MPG
- Highway
- 23.5 MPG
- Combined
- 18.5 MPG
- Annual fuel cost (EPA)
- $3,500
- 15,000 mi/yr
- Fuel
- Gasoline or E85
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2013 compared with other SRX years
Frequently asked questions
- Is the 2013 Cadillac SRX reliable?
- Based on NHTSA owner complaints and recalls, the 2013 SRX has a Complaint Index of 57 and ranks 4th worst out of 8 model years, earning a Caution verdict relative to other SRX years.
- What is the most common problem with the 2013 Cadillac SRX?
- Electrical System issues are the top problem area, accounting for 263 of 393 complaints, or 67% of the total, with a median failure mileage of 64,000 miles.
- Does the 2013 Cadillac SRX have any recalls?
- NHTSA lists 5 recalls for the 2013 SRX, including one do-not-drive recall related to the rear suspension toe link adjuster (campaign 21V473000).
- How does the 2013 SRX compare to other SRX years?
- NHTSA data gives the 2013 SRX a Complaint Index of 57, better than 2010 (86), 2011 (71), and 2012 (100), but worse than 2014 (29), 2015 (43), and 2016 (14).
- What is the fuel economy of the 2013 Cadillac SRX?
- EPA rates the 2013 SRX at 18.5 mpg combined (16.5 city / 23.5 highway), with an estimated annual fuel cost of $3,500.