How many suspension, wheels & tire complaints does the 2011 Cadillac SRX have?

NHTSA lists 71 complaints in this area for the 2011 SRX, which is 16% of the 446 total complaints filed for that model year.

Is there a recall for the 2011 Cadillac SRX suspension?

Yes. Recall 21V473000 covers a rear suspension toe link adjuster that may not have been tightened properly, and recall 14V571000 addresses inspection and re-torquing of the rear toe link lock nuts.

At what mileage do suspension problems typically show up on the 2011 SRX?

NHTSA data shows a median mileage of 100,500 at the time of failure for suspension, wheels & tires complaints on the 2011 SRX.

Have suspension issues caused crashes on the 2011 Cadillac SRX?

NHTSA records 3 crashes and 2 injuries linked to suspension, wheels & tires complaints on the 2011 SRX.

2011 Cadillac SRX Suspension, Wheels & Tires Problems

NHTSA lists 71 Suspension, Wheels & Tires complaints for the 2011 Cadillac SRX, 16% of all complaints that year, with 3 crashes and 2 injuries at a median failure mileage of 100,500. Two related recalls (21V473000 and 14V571000) cover a loose or improperly torqued rear suspension toe link.

Suspension, Wheels & Tires complaints: 71; 16% of 446
Crashes reported: 3
Fires reported: 0
Injuries reported: 2
Median mileage: 100,500 mi
Related recalls: 2

Typical suspension symptoms owners report

Rear suspension causes a loud bang or bottoming-out sensation over small bumps and uneven pavement.
Vehicle sways or bounces excessively from side to side at various speeds, sometimes tied to the rear toe link recall.
Steering feels vibratory or unstable during turns, with reports of sudden swaying leading to loss of control.
Tie rod or wheel hub components have snapped or come apart, in one case loosening bolts and damaging the caliper and brakes.
Owners report a service rear axle warning light illuminating repeatedly despite dealer repairs.
Some owners note the vehicle was sold without a spare tire, leaving them without a fix for a tire puncture or blowout.

When 2011 Cadillac SRX suspension complaints were filed

First complaint Dec 26, 2010, latest Dec 26, 2025.

71 complaints filed with NHTSA from Dec 2010 to Dec 2025; peak Sep 2021 (10).

Suspension, Wheels & Tires recalls for the 2011 Cadillac SRX

NHTSA 21V473000Jun 24, 2021Suspension, Wheels & Tires380,498 vehiclesDo Not Drive
Suspension:rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
NHTSA 14V571000Sep 19, 2014Suspension, Wheels & Tires290,241 vehicles
Suspension:rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Suspension, Wheels & Tires complaints by SRX model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201055 (12%)
201171 (16%)
201245 (11%)
201321 (5%)
201420 (5%)
201531 (7%)
201618 (11%)
20190 (0%)

Frequently asked questions

How many suspension, wheels & tire complaints does the 2011 Cadillac SRX have?: NHTSA lists 71 complaints in this area for the 2011 SRX, which is 16% of the 446 total complaints filed for that model year.
Is there a recall for the 2011 Cadillac SRX suspension?: Yes. Recall 21V473000 covers a rear suspension toe link adjuster that may not have been tightened properly, and recall 14V571000 addresses inspection and re-torquing of the rear toe link lock nuts.
At what mileage do suspension problems typically show up on the 2011 SRX?: NHTSA data shows a median mileage of 100,500 at the time of failure for suspension, wheels & tires complaints on the 2011 SRX.
Have suspension issues caused crashes on the 2011 Cadillac SRX?: NHTSA records 3 crashes and 2 injuries linked to suspension, wheels & tires complaints on the 2011 SRX.