2011 Cadillac SRX Structure & Body Problems
NHTSA lists 30 Structure & Body complaints for the 2011 Cadillac SRX, 7% of its 446 total complaints, with 3 crashes and 4 injuries reported. A related recall (14V447000) covers power seat height adjuster shoulder bolts, though most owner reports involve rear liftgates and hood latches, not the recalled part.
- Structure & Body complaints
- 30
- 7% of 446
- Crashes reported
- 3
- Fires reported
- 0
- Injuries reported
- 4
- Median mileage
- 50,000 mi
- Related recalls
- 1
Typical body and structure symptoms owners report
- Rear liftgate reopens or closes on its own after being shut, sometimes striking the driver or bystanders.
- Automatic rear hatch strut fails, causing the liftgate to open or close unexpectedly, in one case reportedly triggered by water intrusion tied to a sunroof leak.
- Hood release handle location near the driver's left foot allows accidental contact, popping the hood to the safety catch while driving.
- Owners report poor visibility from large blind spots along the rear quarter panels, which they say nearly caused lane-change collisions.
- Some owners who received the seat-related recall notice (14V447000) said replacement parts were unavailable for an extended period.
When 2011 Cadillac SRX body and structure complaints were filed
First complaint Jun 1, 2011, latest Dec 26, 2025.
Structure & Body recalls for the 2011 Cadillac SRX
- NHTSA 14V447000Jul 23, 2014Structure & Body414,333 vehicles
Seats:front assembly:power adjust
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Structure & Body complaints by SRX model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many Structure & Body complaints does the 2011 Cadillac SRX have?
- NHTSA lists 30 Structure & Body complaints for the 2011 SRX, making up 7% of its 446 total complaints for the year.
- Is there a recall related to the 2011 Cadillac SRX's structure or body?
- Yes. Recall 14V447000 covers 2011-2012 SRX vehicles with power seats, addressing height adjuster shoulder bolts; GM replaces them free of charge.
- What is the most common structure/body complaint on the 2011 SRX?
- The most reported pattern is the rear liftgate opening or closing unexpectedly, sometimes striking someone, along with hood latch and blind-spot complaints.
- Were there any crashes or injuries linked to these complaints?
- NHTSA records 3 crashes and 4 injuries among the 30 Structure & Body complaints for the 2011 SRX.
- At what mileage do these structure/body problems typically occur?
- The median reported failure mileage for Structure & Body complaints on the 2011 SRX is 50,000 miles.