Cadillac SRX Best and Worst Years (2010–2019)
NHTSA data flags 2010 and 2012 as the Cadillac SRX years to avoid, with complaint index scores of 86 and 100 versus a low of 14 for the 2016, the best year. Electrical System complaints dominate every year, making up 64% of all 2,730 complaints logged across 2010-2019.
- Model years
- 8
- 2010–2019
- NHTSA complaints
- 2,730
- Recall campaigns
- 14
- Crashes reported
- 124
- Fires reported
- 21
- Top problem area
- Electrical System
SRX Complaint Index by year
Higher = more complaints, crashes, fires, injuries, deaths and Do-Not-Drive recalls per year on the road, relative to other years of this model.
Cadillac SRX problems and recalls by year
| Year | Verdict | Index | Complaints | Crashes | Fires | Recalls | Top issue | MPG | NCAP |
|---|---|---|---|---|---|---|---|---|---|
| 2010 | Avoid | 86 | 474 | 21 | 5 | 6 ! | Electrical System | 19 | — |
| 2011 | Caution | 71 | 446 | 17 | 1 | 7 ! | Electrical System | 19 | — |
| 2012 | Avoid | 100 | 416 | 32 | 4 | 3 ! | Electrical System | 18.5 | 5★ |
| 2013 | Caution | 57 | 393 | 15 | 5 | 5 ! | Electrical System | 18.5 | 5★ |
| 2014 | Good | 29 | 390 | 16 | 2 | 2 ! | Electrical System | 18.5 | 5★ |
| 2015 | Good | 43 | 442 | 12 | 3 | 4 ! | Electrical System | 18.5 | 5★ |
| 2016 | Best | 14 | 168 | 11 | 1 | 2 ! | Electrical System | 18.5 | 5★ |
| 2019 | No verdict | 0 | 1 | 0 | 0 | 0 | Brakes | — | — |
SRX years to avoid: what went wrong
2012 Cadillac SRX Index 100 · 416 complaints · 3 recalls
The 2012 SRX has the highest complaint index in the lineup at 100 and ranks worst overall. Electrical System complaints make up 61% of the total, with a median failure mileage of 75,000. Brakes account for 13% of complaints (median 84,000 miles) and Suspension, Wheels & Tires for 11% (median 90,000 miles). This year also shows the highest crash count (32) and the only deaths (2) among all SRX years. It shares the do-not-drive rear suspension toe link recall and the power seat height adjuster recall with the 2010.
2012 electrical system problems →2012 brakes problems →2012 suspension, wheels & tires problems →
2010 Cadillac SRX Index 86 · 474 complaints · 6 recalls
The 2010 SRX carries a complaint index of 86 and ranks second-worst of the years with data. Electrical System issues account for 57% of its complaints, with a median failure mileage of 75,100. Owners also reported Engine problems (14% of complaints, median 90,000 miles) and Suspension, Wheels & Tires issues (12%, median 70,640 miles). The year is tied to six recalls, including a do-not-drive recall for a rear suspension toe link adjuster that may not have been tightened properly, and a power seat height adjuster recall shared with several GM models.
2010 electrical system problems →2010 engine problems →2010 suspension, wheels & tires problems →
Most common Cadillac SRX problems (all years)
Share of NHTSA complaints by component group. A complaint naming two components counts once in each.
- Electrical System1,755 (64%)
- Suspension, Wheels & Tires261 (10%)
- Other233 (9%)
- Engine196 (7%)
- Brakes192 (7%)
- Transmission & Powertrain168 (6%)
- Structure & Body131 (5%)
- Visibility & Wipers120 (4%)
- Steering71 (3%)
- Airbags69 (3%)
Frequently asked questions
- What years of the Cadillac SRX should I avoid?
- Based on NHTSA complaints and recalls, the 2010 and 2012 model years are flagged as Avoid, with complaint index scores of 86 and 100, the two highest in the lineup.
- Which Cadillac SRX year is the best?
- The 2016 SRX is rated Best, with the lowest complaint index (14) and only 168 total complaints, far below other years.
- What is the most common problem with the Cadillac SRX?
- Electrical System issues are the top complaint category across all years, accounting for 1,755 of 2,730 total complaints, or 64%.
- Are there recalls on the 2010 and 2012 Cadillac SRX?
- Yes. The 2010 has 6 recalls and the 2012 has 3, and both include a do-not-drive recall for a rear suspension toe link adjuster that may not have been tightened properly.