2019 Mercedes-Benz Metris Reliability Data: Problems & Recalls
Caution The 2019 Mercedes-Benz Metris carries a complaint index of 25, the 7th worst of 9 model years, but is rated Caution because of 12 recall campaigns rather than its complaint volume alone. Owners logged 9 complaints, most tied to suspension, wheels and tires, with no crashes, fires, or injuries reported.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 25/100
- #7 of 9 Metris years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 9
- unique NHTSA reports
- Recalls
- 12
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Suspension, Wheels & Tires
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 22
- 21 city / 24 hwy
- Injuries / deaths
- 0 / 0
Top 2019 Mercedes-Benz Metris problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Suspension, Wheels & Tires5 (56%)
- Engine2 (22%)
- Brakes1 (11%)
- Collision Avoidance & Cameras1 (11%)
- Fuel System1 (11%)
- Other1 (11%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the crosswind assist feature triggering unexpected one-sided braking on dips or off-camber road sections.
- Several owners describe long waits for recall parts related to a tire recall campaign, with dealers unable to complete repairs for months.
- One owner reported a rear tire blowout at highway speed on factory-fitted Hankook tires, with median failure mileage of 23,000.
- Owners describe check engine lights with code P052E linked to the positive crankcase ventilation system, sometimes citing a fuel pressure relief valve concern.
- One owner reported the PCV-related check engine issue appearing near 78,000 miles, needing a larger assembly replacement.
2019 Mercedes-Benz Metris recalls
12 NHTSA recall campaigns list this model year.
- NHTSA 22V360000May 20, 2022Electrical System19,937 vehiclesOver-the-air fix
Electrical system:software
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
- NHTSA 22V134000Mar 8, 2022Fuel System42,132 vehicles
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
- NHTSA 22V066000Feb 8, 2022Brakes28,743 vehicles
Service brakes, hydraulic:fluid
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
2019 Mercedes-Benz Metris fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 24 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,650
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2019 compared with other Metris years
Frequently asked questions
- Is the 2019 Mercedes-Benz Metris reliable?
- It ranks 7th worst of 9 Metris model years by complaint index (25) and carries a Caution verdict, driven mainly by 12 recall campaigns rather than a high number of owner complaints.
- What problems does the 2019 Mercedes-Benz Metris have?
- NHTSA data shows suspension, wheels and tires issues made up 56% of complaints, followed by engine problems at 22%. No crashes, fires, or injuries were reported for this year.
- Does the 2019 Mercedes-Benz Metris have open recalls?
- NHTSA lists 12 recall campaigns tied to this model year, covering brakes, fuel hoses, electrical systems, airbags, and a driveshaft attachment issue.
- Why is the 2019 Metris rated Caution instead of based on complaints alone?
- Its verdict is capped to Caution because of 11 recall campaigns requiring a dealer visit, even though its complaint index of 25 would otherwise suggest a lower-risk rating.
- How does the 2019 Metris compare to other years?
- The 2016 and 2017 Metris are rated Avoid with much higher complaint indexes of 100 and 75, while the 2020 Metris is rated Good with an index of 38.