2017 Mercedes-Benz Metris Reliability Data: Problems & Recalls
Avoid The 2017 Mercedes-Benz Metris carries a complaint index of 75, ranking 3rd-worst out of 9 model years, and is rated Avoid. It has 29 complaints and 14 recalls, with Suspension, Wheels & Tires issues making up 59% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 75/100
- #3 of 9 Metris years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 29
- unique NHTSA reports
- Recalls
- 14
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Suspension, Wheels & Tires
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 22
- 20.5 city / 23.5 hwy
- Injuries / deaths
- 0 / 0
Top 2017 Mercedes-Benz Metris problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Suspension, Wheels & Tires17 (59%)
- Steering5 (17%)
- Collision Avoidance & Cameras4 (14%)
- Other4 (14%)
- Electrical System2 (7%)
- Engine2 (7%)
- Fuel System1 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Tires show abnormal and rapid tread wear concentrated on the outer edge, sometimes down to the metal by 5,000 miles.
- A tire blew out from inside to outward while driving at highway speed shortly after a rotation.
- The rearview backup camera displays a blank or frozen image, tied to a recall for which replacement parts were reported unavailable for months.
- A fuel hose connection was reported as leaking, with owners saying replacement parts were not available under the related recall.
- The power steering malfunction warning illuminated along with a clicking sound from the steering wheel, traced to the electric power steering rack.
2017 Mercedes-Benz Metris recalls
14 NHTSA recall campaigns list this model year.
- NHTSA 22V482000Jul 7, 2022Suspension, Wheels & Tires24,359 vehicles
Tires
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Risk: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
- NHTSA 22V134000Mar 8, 2022Fuel System42,132 vehicles
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
- NHTSA 22V099000Feb 22, 2022Collision Avoidance & Cameras17,093 vehicles
Back over prevention: sensing system: camera
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
2017 Mercedes-Benz Metris fuel economy and fuel cost
- City
- 20.5 MPG
- Highway
- 23.5 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,650
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2017 compared with other Metris years
Frequently asked questions
- Is the 2017 Mercedes-Benz Metris reliable?
- Among the 9 model years with data, the 2017 Metris ranks 3rd-worst with a complaint index of 75 and carries an Avoid verdict. Suspension, Wheels & Tires problems account for 59% of its 29 complaints.
- What year Mercedes-Benz Metris should I avoid?
- The 2016 Metris has the highest complaint index at 100 and is also rated Avoid; the 2017 model follows closely with an index of 75 and its own Avoid rating.
- Does the 2017 Mercedes-Benz Metris have a recall?
- Yes, NHTSA lists 14 recall campaigns tied to the 2017 Metris, covering areas including suspension/tires, fuel system, brakes, electrical system, steering, and the rearview camera.
- What is the biggest problem area for the 2017 Metris?
- Suspension, Wheels & Tires is the top problem area, making up 17 of 29 complaints (59%), with a median mileage at failure of 23,500 miles.
- How does the 2017 Metris compare to newer years like 2020?
- The 2020 Metris has a much lower complaint index of 38 and is rated Good, compared to the 2017 model's index of 75 and Avoid rating.