2017 Mercedes-Benz Metris Problems, Recalls & Reliability
Verdict
CautionComplaint Index
63/100
#4 most-complained of 9 Metris years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2017 Mercedes-Benz Metris has a Complaint Index of 63, ranking 4th worst out of 9 model years, with a Caution verdict. It carries 29 complaints and 14 recalls, with Suspension, Wheels & Tires making up 59% of complaints.
- Complaints
- 29
- Recalls
- 14
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 22
- 20.5 city / 23.5 hwy
Top 2017 Mercedes-Benz Metris problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Suspension, Wheels & Tires17 (59%)
- Steering5 (17%)
- Collision Avoidance & Cameras4 (14%)
- Other4 (14%)
- Electrical System2 (7%)
- Engine2 (7%)
- Fuel System1 (3%)
What owners report
- Tires wear down to the metal or show abnormal, rapid tread wear concentrated on the outer edge, sometimes within thousands of miles despite factory alignment settings.
- A front tire blew out at highway speed shortly after a tire rotation, forcing the driver to pull over.
- The rearview camera displays a blank or frozen image, tied to NHTSA Campaign 22V099000, with owners reporting long waits for replacement parts.
- The power steering malfunction warning illuminates along with a clicking sound from the steering wheel, traced to a failing electric power steering rack.
- A fuel line leak tied to recall 18V837000 went unrepaired for months because replacement parts were unavailable.
2017 Mercedes-Benz Metris recalls
14 NHTSA recall campaigns list this model year.
- NHTSA 22V482000Jul 7, 2022Suspension, Wheels & Tires24,359 vehicles
Tires
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Risk: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
- NHTSA 22V134000Mar 8, 2022Fuel System42,132 vehicles
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
- NHTSA 22V099000Feb 22, 2022Collision Avoidance & Cameras17,093 vehicles
Back over prevention: sensing system: camera
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
2017 Mercedes-Benz Metris fuel economy and fuel cost
- City
- 20.5 MPG
- Highway
- 23.5 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,650
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2017 compared with other Metris years
Frequently asked questions
- Is the 2017 Mercedes-Benz Metris reliable?
- Based on NHTSA owner complaints and recalls, the 2017 Metris carries a Complaint Index of 63 and a Caution verdict, ranking 4th worst among the 9 model years with data.
- What is the biggest problem with the 2017 Metris?
- Suspension, Wheels & Tires is the top problem area, accounting for 17 of 29 complaints (59%), with a median mileage at failure around 23,500 miles for that category.
- Does the 2017 Metris have any recalls?
- NHTSA lists 14 recalls for the 2017 Metris, covering suspension/tire load labeling, fuel hose leaks, brake fluid reservoir mounting, backup camera failures, and steering bolt replacement.
- How does the 2017 Metris compare to other years?
- The 2016 Metris has the highest Complaint Index at 100 and is rated Avoid, while 2019 and 2020 score much lower (38 and 25) and are rated Good; 2017 sits in between at 63, rated Caution.
- What is the fuel economy of the 2017 Metris?
- EPA rates the 2017 Metris at 22 mpg combined (20.5 city / 23.5 highway), with an estimated annual fuel cost of $3,650.