2018 Mercedes-Benz Metris Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
75/100
#3 most-complained of 9 Metris years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2018 Mercedes-Benz Metris has a Complaint Index of 75, ranking 3rd worst of 9 model years and earning an Avoid verdict. NHTSA lists 28 complaints and 10 recalls, with Suspension, Wheels & Tires the top problem area at 68% of complaints.
- Complaints
- 28
- Recalls
- 10
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 22
- 21 city / 24 hwy
Top 2018 Mercedes-Benz Metris problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Suspension, Wheels & Tires19 (68%)
- Collision Avoidance & Cameras3 (11%)
- Other3 (11%)
- Steering3 (11%)
- Brakes2 (7%)
- Electrical System2 (7%)
- Engine2 (7%)
- Fuel System2 (7%)
What owners report
- Owners report wheel speed sensors failing repeatedly, which disables ABS, blind spot warning, and assisted steering.
- The rearview camera was described as mounted too low to show the surroundings clearly when reversing, and separately some cameras froze due to a defective memory chip covered by recall 22V099000.
- Several owners waiting on the tire label recall (22V482000) said replacement parts were not available for an extended period.
- One owner reported the vehicle bucking and losing acceleration on the highway, with the stability control light, ABS, and collision assist warnings on before the van entered limp mode at 35,000 miles.
- A fuel pump failure caused the vehicle to fail to start after being lifted for tire service, at 12,500 miles, tied to the fuel hose recall 22V134000.
- An owner said the digital range display was inaccurate, running out of gas dozens of miles before the display predicted empty.
2018 Mercedes-Benz Metris recalls
10 NHTSA recall campaigns list this model year.
- NHTSA 22V482000Jul 7, 2022Suspension, Wheels & Tires24,359 vehicles
Tires
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Risk: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
- NHTSA 22V134000Mar 8, 2022Fuel System42,132 vehicles
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
- NHTSA 22V099000Feb 22, 2022Collision Avoidance & Cameras17,093 vehicles
Back over prevention: sensing system: camera
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
2018 Mercedes-Benz Metris fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 24 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,650
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2018 compared with other Metris years
Frequently asked questions
- Is the 2018 Mercedes-Benz Metris reliable?
- NHTSA data gives the 2018 Metris a Complaint Index of 75, the 3rd worst of 9 model years, and the verdict is Avoid relative to other Metris years. Suspension, Wheels & Tires complaints make up 68% of the total.
- Does the 2018 Mercedes-Benz Metris have recalls?
- Yes, NHTSA lists 10 recalls for the 2018 Metris, covering suspension/tire labeling, fuel hoses, the rearview camera, brake fluid reservoir mounting, electrical software, and a battery compartment cover. None are do-not-drive recalls.
- What is the top problem area for the 2018 Metris?
- Suspension, Wheels & Tires is the top problem area, accounting for 19 of 28 complaints (68%), with a median mileage at failure of 39,000 miles for that category.
- How does the 2018 Metris compare to other years?
- The 2018 model's Complaint Index of 75 is lower than 2016's 100 but higher than 2017's 63, 2019's 38, and 2020's 25, placing 2018 among the worse years for the Metris.
- What is the fuel economy of the 2018 Mercedes-Benz Metris?
- EPA rates the 2018 Metris at 22 mpg combined (21 city / 24 highway), with an estimated annual fuel cost of $3,650.