2018 Mercedes-Benz Metris Reliability Data: Problems & Recalls
Caution The 2018 Mercedes-Benz Metris has a Complaint Index of 63, ranking 4th-worst among 9 model years, with 28 complaints and 10 recalls. It carries a Caution verdict, driven mainly by suspension, wheel, and tire complaints (68% of all reports).
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 63/100
- #4 of 9 Metris years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 28
- unique NHTSA reports
- Recalls
- 10
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Suspension, Wheels & Tires
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 22
- 21 city / 24 hwy
- Injuries / deaths
- 0 / 0
Top 2018 Mercedes-Benz Metris problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Suspension, Wheels & Tires19 (68%)
- Collision Avoidance & Cameras3 (11%)
- Other3 (11%)
- Steering3 (11%)
- Brakes2 (7%)
- Electrical System2 (7%)
- Engine2 (7%)
- Fuel System2 (7%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Wheel speed sensors reportedly fail repeatedly, sometimes multiple times on the same vehicle, disabling ABS, blind spot warning, and assisted steering.
- Owners report the vehicle bucking and losing acceleration on the highway before dropping into limp mode, at a median 35,000 miles for engine-related complaints.
- Rearview cameras are described as mounted too low to show a clear view when reversing.
- Several owners report long waits for recall parts covering tires, the rearview camera memory chip, and fuel hose connections.
- One owner reported a fuel pump failure right after tire service, near the median 12,500-mile mark for fuel system complaints.
- A digital range display was reported as inaccurate, leaving one owner stranded after running out of fuel earlier than the dashboard indicated.
2018 Mercedes-Benz Metris recalls
10 NHTSA recall campaigns list this model year.
- NHTSA 22V482000Jul 7, 2022Suspension, Wheels & Tires24,359 vehicles
Tires
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Risk: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
- NHTSA 22V134000Mar 8, 2022Fuel System42,132 vehicles
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
- NHTSA 22V099000Feb 22, 2022Collision Avoidance & Cameras17,093 vehicles
Back over prevention: sensing system: camera
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
2018 Mercedes-Benz Metris fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 24 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $3,650
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2018 compared with other Metris years
Frequently asked questions
- Is the 2018 Mercedes-Benz Metris reliable?
- NHTSA data gives the 2018 Metris a Complaint Index of 63, the 4th-worst of 9 model years, resulting in a Caution verdict relative to other Metris years.
- What are the most common problems with the 2018 Metris?
- Suspension, Wheels & Tires issues dominate, making up 68% of the 28 complaints filed, mostly tied to a tire load-capacity recall. Collision avoidance/camera and steering issues each account for 11%.
- Does the 2018 Metris have any recalls?
- NHTSA lists 10 recall campaigns for the 2018 Metris, covering tire load capacity, fuel hose connections, the rearview camera, brake fluid reservoir mounting, electrical software, and a steering sensor.
- How does the 2018 Metris compare to other model years?
- The 2018 model's Complaint Index of 63 is better than 2016 (100, Avoid) and 2017 (75, Avoid) but worse than 2019 (25, Caution) and 2020 (38, Good).
- What is the fuel economy of the 2018 Metris?
- The EPA rates the 2018 Metris at 22 mpg combined (21 city / 24 highway), with an estimated annual fuel cost of $3,650.