2024 Mercedes-Benz E350 Problems, Recalls & Reliability
Verdict
BestComplaint Index
8/100
#13 most-complained of 14 E350 years
The 2024 E350 has a complaint index of 8, the second-lowest of all 14 model years covered, and ranks 13th worst (meaning it's near the best). With 5 complaints and 4 recalls, it earns a "Best" verdict relative to other E350 years.
- Complaints
- 5
- Recalls
- 4
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 27
- 24 city / 33 hwy
Top 2024 Mercedes-Benz E350 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System3 (60%)
- Engine2 (40%)
- Collision Avoidance & Cameras1 (20%)
- Other1 (20%)
- Structure & Body1 (20%)
- Suspension, Wheels & Tires1 (20%)
What owners report
- Rear subframe reported as severely rusted, causing a creaking noise when coming to a stop.
- Central and passenger infotainment screens go completely black and reboot on their own after a few minutes.
- Instrument cluster and infotainment system have locked up while driving after dark, with exterior lights shutting off and no speedometer or warning lights working.
- Infotainment center and instrument panel failed to illuminate after startup, paired with a driver's door latch that failed to securely close multiple times in one month.
2024 Mercedes-Benz E350 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 25V240000Apr 11, 2025Electrical System14 vehicles
Electrical system:wiring
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E 350 4MATIC, E 450 4MATIC All-Terrain, and E 450 4MATIC vehicles. The 12-Volt and 48-Volt ground connections for the electrical wiring harness may not be secured properly, resulting in the ground connections overheating.
Risk: Overheated ground connections can increase the risk of a fire.
Remedy: Dealers will inspect and repair the 12-Volt and 48-Volt ground connections as necessary, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA 24V688000Sep 13, 2024Other2,025 vehicles
Equipment:electrical:infotainment:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy: Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA 24V224000Mar 22, 2024Electrical System396 vehicles
Electrical system:wiring
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E350 4Matic, E450 4Matic All-Terrain, and E450 4Matic vehicles. The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will check the transmission wiring harness routing and correct it, if necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040007.
2024 Mercedes-Benz E350 fuel economy and fuel cost
- City
- 24 MPG
- Highway
- 33 MPG
- Combined
- 27 MPG
- Annual fuel cost (EPA)
- $2,950
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2024 compared with other E350 years
Frequently asked questions
- Is the 2024 Mercedes-Benz E350 reliable?
- Relative to other E350 model years, 2024 performs well, with a complaint index of 8 and only 5 owner complaints logged with NHTSA. It ranks 13th worst out of 14 model years, meaning it's among the better ones.
- What problems does the 2024 E350 have?
- NHTSA data shows the top problem area is the Electrical System, accounting for 60% of complaints, including screens going black and instrument panels failing to illuminate. The median mileage at failure reported is 9,600 miles.
- Does the 2024 E350 have any recalls?
- Yes, NHTSA lists 4 recalls for the 2024 E350, covering ground connections in the electrical wiring harness, an MBUX software error, transmission wiring harness routing near the driveshaft, and main fuse boxes. None are marked do-not-drive.
- How does the 2024 E350 compare to other E350 years?
- The 2024 E350's complaint index of 8 is far lower than the worst year, 2014, which has a complaint index of 100 and 278 complaints. Only 2022, with an index of 0, scores better among the years covered.