2024 Mercedes-Benz E350 Reliability Data: Problems & Recalls
Best The 2024 Mercedes-Benz E350 has a complaint index of 6, the second-lowest among 19 model years, earning a Best verdict. It has 5 complaints and 4 recalls, mostly tied to electrical system faults.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 6/100
- #18 of 19 E350 years
- Verdict
- Best
- vs. other years of this model
- Complaints
- 5
- unique NHTSA reports
- Recalls
- 4
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 27
- 24 city / 33 hwy
- Injuries / deaths
- 0 / 0
Top 2024 Mercedes-Benz E350 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System3 (60%)
- Engine2 (40%)
- Collision Avoidance & Cameras1 (20%)
- Other1 (20%)
- Structure & Body1 (20%)
- Suspension, Wheels & Tires1 (20%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the rear subframe developing severe rust, accompanied by a creaking noise when coming to a stop.
- The central and passenger infotainment screens go black at random and take a couple of minutes to reboot.
- The instrument cluster and infotainment system have locked up and gone black while driving after dark, along with all exterior lights shutting off.
- After starting the vehicle, the infotainment center and instrument panel sometimes fail to illuminate at all.
- One owner reported the driver's side door latch failing to securely close three times within a month.
2024 Mercedes-Benz E350 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 25V240000Apr 11, 2025Electrical System14 vehicles
Electrical system:wiring
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E 350 4MATIC, E 450 4MATIC All-Terrain, and E 450 4MATIC vehicles. The 12-Volt and 48-Volt ground connections for the electrical wiring harness may not be secured properly, resulting in the ground connections overheating.
Risk: Overheated ground connections can increase the risk of a fire.
Remedy: Dealers will inspect and repair the 12-Volt and 48-Volt ground connections as necessary, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA 24V688000Sep 13, 2024Other2,025 vehicles
Equipment:electrical:infotainment:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy: Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA 24V224000Mar 22, 2024Electrical System396 vehicles
Electrical system:wiring
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E350 4Matic, E450 4Matic All-Terrain, and E450 4Matic vehicles. The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will check the transmission wiring harness routing and correct it, if necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040007.
2024 Mercedes-Benz E350 fuel economy and fuel cost
- City
- 24 MPG
- Highway
- 33 MPG
- Combined
- 27 MPG
- Annual fuel cost (EPA)
- $2,950
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2024 compared with other E350 years
Frequently asked questions
- Is the 2024 Mercedes-Benz E350 reliable?
- Based on NHTSA owner complaints and recalls, the 2024 E350 ranks Best among 19 model years, with a complaint index of just 6 and only 5 complaints logged.
- What problems does the 2024 E350 have?
- The top problem area is the electrical system, accounting for 3 of 5 complaints, including screens and instrument clusters going black and door latch failures.
- Does the 2024 E350 have any recalls?
- NHTSA lists 4 recalls for the 2024 E350, covering electrical ground connections, transmission wiring harness routing near the driveshaft, MBUX software errors, and main fuse boxes.
- How does the 2024 E350 compare to other E350 years?
- The 2024 model ranks 18th out of 19 years for complaint volume, with a complaint index of 6, far below Avoid years like 2006 and 2007 which scored 100 and 89.
- What is the median mileage at failure for 2024 E350 complaints?
- NHTSA data shows a median mileage of 9,600 miles at failure for the 2024 E350 complaints that reported mileage.