2014 Mercedes-Benz E350 Reliability Data: Problems & Recalls
Avoid The 2014 Mercedes-Benz E350 has a complaint index of 94, the second-worst of 19 model years, and carries an Avoid verdict. Owners logged 278 complaints and 8 recalls, led by brakes, airbags, and suspension issues.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 94/100
- #2 of 19 E350 years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 278
- unique NHTSA reports
- Recalls
- 8
- distinct NHTSA campaigns
- Crashes
- 10
- reported in complaints
- Fires
- 14
- Injuries
- 9
- Top issue
- Brakes
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 23
- 20 city / 28 hwy
- Injuries / deaths
- 9 / 0
Top 2014 Mercedes-Benz E350 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Brakes54 (19%)
- Airbags49 (18%)
- Suspension, Wheels & Tires46 (17%)
- Electrical System38 (14%)
- Fuel System36 (13%)
- Structure & Body33 (12%)
- Other30 (11%)
- Steering27 (10%)
- Engine25 (9%)
- Transmission & Powertrain15 (5%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Speakers in the doors or rear deck have squealed, crackled, or started smoking while driving, in some cases filling the cabin with smoke and a burning smell.
- Airbags failed to deploy during low- and moderate-speed collisions, including a rear-end and a T-bone crash, leading to injuries requiring medical attention.
- Some vehicles jerked or lurched forward unexpectedly when shifted into park or reverse, in one case driving into a tree.
- The Distronic system and ABS were reported to fail together, causing a skid into another vehicle.
- One owner reported the engine surging at high speed while trying to reverse, resulting in a collision with two parked cars.
- Emission-routing hardware with a missing bolt allowed fumes into the cabin and led to burned insulation and melted wiring near the firewall.
2014 Mercedes-Benz E350 recalls
8 NHTSA recall campaigns list this model year.
- NHTSA 21V638000Aug 13, 2021Airbags205 vehicles
Air bags:frontal
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA 19V787000Nov 1, 2019Other24,226 vehiclesOver-the-air fix
Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
- NHTSA 19V010000Jan 9, 2019Airbags288,779 vehicles
Air bags:frontal:passenger side:inflator module
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
2014 Mercedes-Benz E350 fuel economy and fuel cost
- City
- 20 MPG
- Highway
- 28 MPG
- Combined
- 23 MPG
- Annual fuel cost (EPA)
- $3,450
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2014 compared with other E350 years
Frequently asked questions
- Is the 2014 Mercedes-Benz E350 reliable?
- Based on NHTSA owner complaints and recalls, the 2014 E350 ranks second-worst among 19 model years with a complaint index of 94 and an Avoid verdict. Brakes, airbags, and suspension are the top reported problem areas.
- What are the most common problems with the 2014 E350?
- NHTSA complaints show brakes (54 complaints), airbags (49), and suspension, wheels and tires (46) as the leading problem areas, followed by electrical system issues including reported fires.
- Does the 2014 E350 have any recalls?
- Yes, NHTSA lists 8 recall campaigns for the 2014 E350, covering airbags, steering, fuel system, structure and body, and electrical system components, though none are do-not-drive recalls.
- How does the 2014 E350 compare to other years?
- The 2014 model's complaint index of 94 is worse than most other E350 years; only 2006 (index 100) ranks lower. Years like 2017, 2022, and 2024 earn Best verdicts with much lower complaint indexes.
- Were there airbag failures reported for the 2014 E350?
- Yes, NHTSA logged 49 airbag-related complaints for the 2014 E350, including reports of non-deployment during crashes, and the model was subject to two separate airbag recall campaigns.