2014 Jeep Cherokee Reliability Data: Problems & Recalls
Avoid The 2014 Jeep Cherokee ranks worst of 11 model years for reported problems, with a complaint index of 100 and rank 1 out of the lineup. NHTSA lists 2,646 complaints, 13 recalls, and Transmission & Powertrain issues make up 56% of complaints, leading to an Avoid verdict.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 100/100
- #1 of 11 Cherokee years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 2,646
- unique NHTSA reports
- Recalls
- 13
- 1 Park Outside
- Crashes
- 56
- reported in complaints
- Fires
- 16
- Injuries
- 39
- Top issue
- Transmission & Powertrain
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 22
- 19 city / 26.5 hwy
- Injuries / deaths
- 39 / 0
Top 2014 Jeep Cherokee problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain1,469 (56%)
- Engine652 (25%)
- Electrical System480 (18%)
- Other299 (11%)
- Brakes294 (11%)
- Fuel System200 (8%)
- Structure & Body120 (5%)
- Steering119 (4%)
- Suspension, Wheels & Tires84 (3%)
- Visibility & Wipers74 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners describe the vehicle rolling away from park unexpectedly, in one case dragging a person into a lake and in another knocking someone to the ground.
- Several drivers report the brakes failing to respond during slow-speed stops, leading to collisions with parked cars, trees, or other vehicles.
- One owner reported the steering suddenly pulling to one side or becoming uncontrollable after a turn, resulting in a crash.
- A driver reported a front wheel separating from the vehicle after lug bolts stripped out while driving on a dirt road.
- One owner described repeated stalling with smoke coming from the rear of the car, along with incorrect shifting and a failed oil consumption test.
- An electrical system failure was reported alongside a steering malfunction that led to a crash and fire.
2014 Jeep Cherokee recalls
13 NHTSA recall campaigns list this model year.
- NHTSA 23V338000May 11, 2023Structure & Body132,099 vehiclesPark Outside
Structure:body:hatchback/liftgate
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
- NHTSA 20V343000Jun 11, 2020Transmission & Powertrain67,248 vehicles
Power train:driveline:differential unit
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
- NHTSA 19V447000Jun 13, 2019Transmission & Powertrain81,615 vehicles
Power train:automatic transmission
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Risk: An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
2014 Jeep Cherokee fuel economy and fuel cost
- City
- 19 MPG
- Highway
- 26.5 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $2,950
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2014 compared with other Cherokee years
Frequently asked questions
- Is the 2014 Jeep Cherokee reliable?
- It is the least reliable year among the 11 Cherokee model years tracked, with a complaint index of 100 (the highest) and rank 1 out of the lineup. NHTSA recorded 2,646 complaints and 13 recalls for this year.
- What is the main problem with the 2014 Jeep Cherokee?
- Transmission & Powertrain issues account for 56% of complaints (1,469 complaints), with a median failure mileage of 34,000 miles. Engine problems are the second largest area at 25% of complaints.
- Does the 2014 Jeep Cherokee have transmission recalls?
- Yes. NHTSA lists recalls covering the 9-speed automatic transmission software, the Power Transfer Unit on 2014-2017 models, and a clutch-related shift-to-neutral issue on 2014 models with 3.2L engines.
- How does the 2014 Cherokee compare to other years?
- The 2014 model has the highest complaint index (100) of all 11 years with data, worse than 2015 (80) and 2019 (90), which are also rated Avoid. Later years like 2022 (index 20) and 2021 (index 30) rank much lower in reported problems.
- Are there fire risks with the 2014 Jeep Cherokee?
- NHTSA recorded 16 reported fires for the 2014 model year, and a recall (23V338000) covers a power liftgate module electrical short that can cause a vehicle fire on 2014-2016 Cherokees.