YearToAvoid

2019 Jeep Cherokee Problems, Recalls & Reliability

Verdict

Avoid

Complaint Index

89/100

#2 most-complained of 10 Cherokee years

The 2019 Jeep Cherokee has a Complaint Index of 89 and ranks 2nd worst out of 10 model years, with 1,641 complaints and 11 recalls. Transmission & Powertrain problems dominate at 49% of complaints, making this year a relative Avoid compared to other Cherokee years.

Complaints
1,641
Recalls
11
Crashes / fires
40 / 19
Injuries / deaths
37 / 0
NHTSA overall rating
4 / 5 ★
EPA combined MPG
23
20 city / 28 hwy

Top 2019 Jeep Cherokee problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Transmission & Powertrain803 (49%)
  2. Engine516 (31%)
  3. Electrical System346 (21%)
  4. Other260 (16%)
  5. Brakes135 (8%)
  6. Steering120 (7%)
  7. Airbags42 (3%)
  8. Fuel System42 (3%)
  9. Collision Avoidance & Cameras41 (2%)
  10. Suspension, Wheels & Tires37 (2%)

What owners report

  • Owners report sudden unintended forward lunges or acceleration while stopped or in slow traffic, sometimes resulting in front-end collisions.
  • Brakes reportedly fail to slow or stop the vehicle even with the pedal fully depressed, in some cases leading to crashes.
  • Multiple owners describe engine fires, including burning electrical odors and smoke from under the hood while the vehicle was stopped or parked.
  • Steering has reportedly locked up completely while exiting a freeway, causing loss of control and spinning.
  • Airbags reportedly failed to deploy during a side-impact crash despite a Takata recall being in effect.
2019 Jeep Cherokee complaints: complaints filed per quarter1792018 Q22019 Q32020 Q42022 Q12023 Q22024 Q32025 Q4
2390 complaints filed with NHTSA from 2018 Q2 to 2026 Q3; peak 2025 Q3 (179).

2019 Jeep Cherokee recalls

11 NHTSA recall campaigns list this model year.

  1. NHTSA 26V290000May 7, 2026Transmission & Powertrain61,711 vehicles

    Power train

    Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

    Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

    Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

  2. NHTSA 25V011000Apr 29, 2025Transmission & Powertrain63,130 vehicles

    Power train

    Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

    Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

    Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

  3. NHTSA 19V637000Aug 29, 2019Steering5,294 vehicles

    Steering:rack and pinion:rack

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

    Risk: A loss of steering control increases the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

See all 11 recalls for the 2019 Jeep Cherokee →

2019 Jeep Cherokee fuel economy and fuel cost

City
20 MPG
Highway
28 MPG
Combined
23 MPG
Annual fuel cost (EPA)
$2,800
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2019 compared with other Cherokee years

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002014201520162017201820192020202120222023
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2017Caution561,334623
2018Good44684723
2019Avoid891,6411123
2020Good33303323
2021Best22162423

All Jeep Cherokee years: best and worst →

Frequently asked questions

Should I avoid the 2019 Jeep Cherokee?
Relative to other Cherokee model years, yes. It has a Complaint Index of 89 and ranks 2nd worst among 10 model years tracked, with a verdict of Avoid.
What is the biggest problem with the 2019 Jeep Cherokee?
Transmission & Powertrain issues are the top problem area, accounting for 49% of the 1,641 complaints filed, with a median failure mileage of 50,000.
Does the 2019 Jeep Cherokee have transmission recalls?
Yes. NHTSA lists recall campaigns 26V290000 and 25V011000 covering power transfer unit (PTU) failures that can cause loss of drive power, plus a 2018 recall (18V739000) for improper transmission calibration causing stalls.
How does the 2019 Cherokee compare to newer years?
Later years score much better: the 2020 has a Complaint Index of 33, 2021 is 22, and 2022 is 11, all verdict Good or Best, versus 89 for 2019.
Is the 2019 Jeep Cherokee fuel efficient?
EPA rates it at 23 mpg combined (20 city / 28 highway), with an estimated annual fuel cost of $2,800.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.