YearToAvoid

2014 Jeep Cherokee Transmission & Powertrain Problems

NHTSA lists 1,469 transmission & powertrain complaints for the 2014 Jeep Cherokee, 56% of all 2,646 complaints that year, with a median failure mileage of 34,000. Three related recalls cover the 9-speed transmission, the PTU, and clutch/neutral software issues.

Transmission & Powertrain complaints
1,469
56% of 2,646
Crashes reported
19
Fires reported
7
Injuries reported
9
Median mileage
34,000 mi
Related recalls
3

Typical transmission symptoms owners report

  • Vehicle rolls or moves unexpectedly after being shifted into park, sometimes with the wheels still turning freely.
  • Transmission hesitates or delays for several seconds before engaging when the driver presses the accelerator, then lunges forward once it catches.
  • Vehicle downshifts unexpectedly at higher speeds or shifts into the wrong gear during acceleration from a stop.
  • Owners report burning smells followed by fires originating in the transmission area, in some cases after a prior transmission replacement.
  • Sudden unintended forward lunging while braking or parking, leading to collisions.
  • One owner reported the front axle snapping while driving at normal speed, causing loss of control.

When 2014 Jeep Cherokee transmission complaints were filed

First complaint Jan 23, 2014, latest Sep 17, 2026.

2014 Jeep Cherokee transmission & powertrain complaints: complaints filed per quarter892014 Q12015 Q42017 Q32019 Q22021 Q12022 Q42024 Q32026 Q2
1469 complaints filed with NHTSA from 2014 Q1 to 2026 Q3; peak 2016 Q3 (89).

Transmission & Powertrain recalls for the 2014 Jeep Cherokee

  1. NHTSA 20V343000Jun 11, 2020Transmission & Powertrain67,248 vehicles

    Power train:driveline:differential unit

    Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

    Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

    Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

  2. NHTSA 19V447000Jun 13, 2019Transmission & Powertrain81,615 vehicles

    Power train:automatic transmission

    Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

    Risk: An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

    Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

  3. NHTSA 16V529000Jul 12, 2016Transmission & Powertrain329,540 vehicles

    Power train:automatic transmission

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

    Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

    Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

Transmission & Powertrain complaints by Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20062 (12%)
  2. 20141,469 (56%)
  3. 20151,002 (56%)
  4. 2016629 (45%)
  5. 2017647 (49%)
  6. 2018293 (43%)
  7. 2019803 (49%)
  8. 2020174 (57%)
  9. 202193 (57%)
  10. 202228 (55%)
  11. 20232 (67%)

Frequently asked questions

How common are transmission problems in the 2014 Jeep Cherokee?
NHTSA lists 1,469 transmission & powertrain complaints for the 2014 Cherokee, which makes up 56% of all 2,646 complaints filed for that model year.
Is there a transmission recall for the 2014 Jeep Cherokee?
Yes. Three recalls cover transmission & powertrain issues: campaign 16V529000 for the 9-speed automatic transmission, 19V447000 for a clutch/neutral software issue on 3.2L engines, and 20V343000 for the Power Transfer Unit.
At what mileage do 2014 Cherokee transmission problems usually appear?
NHTSA data shows a median failure mileage of 34,000 miles for transmission & powertrain complaints on the 2014 Cherokee.
Did the 2014 Jeep Cherokee transmission issues cause crashes or fires?
Within the transmission & powertrain complaints, NHTSA records 19 crashes, 7 fires, and 9 injuries linked to this problem area for the 2014 model year.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.