2023 Jeep Cherokee Reliability Data: Problems & Recalls
No verdict The 2023 Jeep Cherokee has a complaint index of 10, the second-lowest of all 11 model years with data, and ranks 10th worst out of those years. NHTSA lists 3 complaints, 1 recall, and no verdict yet assigned to this year.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 10/100
- #10 of 11 Cherokee years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 3
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Transmission & Powertrain
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 23
- 20.5 city / 27.5 hwy
- Injuries / deaths
- 1 / 0
Top 2023 Jeep Cherokee problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain2 (67%)
- Airbags1 (33%)
- Brakes1 (33%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Airbags erroneously deployed while reversing out of a garage with no actual crash, with six of eight airbags going off at 11,500 miles.
- Parking brake engaged on its own while driving at low mileage (54 miles), bringing the vehicle to a sudden stop before returning to normal after a restart.
- One owner reported the brake warning light activated along with the unexpected stop, and said the parking brake issue became a recurring problem.
- An owner reported being notified of the power transfer unit recall (campaign 26V290000) but said the repair part was not yet available and the dealer had exceeded a reasonable repair timeframe.
2023 Jeep Cherokee recalls
1 NHTSA recall campaign list this model year.
- NHTSA 26V290000May 7, 2026Transmission & Powertrain61,711 vehicles
Power train
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
2023 Jeep Cherokee fuel economy and fuel cost
- City
- 20.5 MPG
- Highway
- 27.5 MPG
- Combined
- 23 MPG
- Annual fuel cost (EPA)
- $2,825
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other Cherokee years
Frequently asked questions
- Is the 2023 Jeep Cherokee reliable?
- NHTSA data shows only 3 complaints and a complaint index of 10 for the 2023 Cherokee, among the lowest of the 11 model years tracked, though the sample size is small.
- What problems does the 2023 Jeep Cherokee have?
- Owners reported an airbag deployment while reversing with no crash, a parking brake that engaged on its own while driving, and a transmission recall for the power transfer unit.
- Does the 2023 Jeep Cherokee have a recall?
- Yes. Recall campaign 26V290000 covers 2019-2023 Jeep Cherokee vehicles for a power transfer unit (PTU) that may fail; the remedy involves software updates and drivetrain part replacement.
- How does the 2023 Cherokee compare to other years?
- With a complaint index of 10, the 2023 ranks 10th worst out of 11 years with data, well below Avoid years like 2014 (index 100) and 2019 (index 90), and close to 2022 which rates Best with an index of 20... wait index 20 is higher, so 2023 is lower.