2023 Jeep Cherokee Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
0/100
#10 most-complained of 10 Cherokee years
The 2023 Jeep Cherokee has a complaint index of 0, the lowest among the 10 model years with data, and ranks 10th (best) with only 3 complaints and 1 recall. Its main issue involves a Power Transfer Unit recall affecting 2019-2023 models.
- Complaints
- 3
- Recalls
- 1
- Crashes / fires
- 1 / 0
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 23
- 20.5 city / 27.5 hwy
Top 2023 Jeep Cherokee problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain2 (67%)
- Airbags1 (33%)
- Brakes1 (33%)
What owners report
- Airbags deployed unexpectedly while reversing out of a garage, with six of eight airbags firing despite no crash occurring.
- After the erroneous airbag deployment, the vehicle reportedly behaved erratically.
- The parking brake engaged on its own while driving, bringing the vehicle to a sudden stop at very low mileage.
- The brake warning light activated along with the unexpected parking brake engagement, and the issue became a recurring problem.
- An owner reported the Power Transfer Unit recall repair part was not yet available, leaving the fix delayed beyond a reasonable time.
2023 Jeep Cherokee recalls
1 NHTSA recall campaign list this model year.
- NHTSA 26V290000May 7, 2026Transmission & Powertrain61,711 vehicles
Power train
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
2023 Jeep Cherokee fuel economy and fuel cost
- City
- 20.5 MPG
- Highway
- 27.5 MPG
- Combined
- 23 MPG
- Annual fuel cost (EPA)
- $2,825
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2023 compared with other Cherokee years
Frequently asked questions
- Is the 2023 Jeep Cherokee reliable?
- Based on NHTSA owner complaints and recalls, the 2023 Jeep Cherokee has a complaint index of 0, the lowest of all 10 model years with data, and only 3 complaints logged so far.
- Does the 2023 Jeep Cherokee have a transmission recall?
- Yes. Recall 26V290000 covers 2019-2023 Jeep Cherokee vehicles for a Power Transfer Unit that may fail, with dealers updating drivetrain control software and replacing parts as needed.
- What is the top problem area for the 2023 Jeep Cherokee?
- Transmission & Powertrain complaints make up 67% of reported issues, followed by Airbags and Brakes complaints at 33% each.
- How does the 2023 Cherokee compare to other years?
- The 2023 model ranks 10th out of 10 years by complaint volume, well below years like 2014 (complaint index 100, Avoid) and 2019 (complaint index 89, Avoid).