How many Visibility & Wipers complaints does the 2014 Jeep Cherokee have?

NHTSA lists 74 complaints in this category for the 2014 Jeep Cherokee, which is 3% of the 2,646 total complaints filed for that model year.

Is there a recall related to wipers on the 2014 Jeep Cherokee?

Yes. Recall campaign 15V509000 covers 2014 Jeep Cherokee vehicles built from January 4, 2013 to July 11, 2014, where using the front windshield wipers on dry glass could damage the body control module. The remedy is installation of a ground strap by dealers, free of charge.

At what mileage do wiper and visibility problems typically show up?

NHTSA data shows a median mileage at failure of 17,500 miles for this complaint category on the 2014 Jeep Cherokee.

Were there any crashes or injuries tied to these complaints?

NHTSA data shows 1 crash and 3 injuries associated with the 74 Visibility & Wipers complaints for the 2014 Jeep Cherokee. No fires were reported.

How does the 2014 Cherokee compare to later years for this issue?

The 2014 model year has by far the most Visibility & Wipers complaints, 74, compared to 15 in 2015, 13 in 2016, and single digits or fewer in most years after that.

2014 Jeep Cherokee Visibility & Wipers Problems

NHTSA lists 74 Visibility & Wipers complaints for the 2014 Jeep Cherokee, 3% of its 2,646 total complaints, with 1 crash and 3 injuries reported. A related recall (campaign 15V509000) covers windshield wiper use on dry glass damaging the body control module. Median mileage at failure is 17,500.

Visibility & Wipers complaints: 74; 3% of 2,646
Crashes reported: 1
Fires reported: 0
Injuries reported: 3
Median mileage: 17,500 mi
Related recalls: 1

Typical visibility and wiper symptoms owners report

Windshield wiper motor fails suddenly while driving in rain, sometimes accompanied by exterior and interior lights shutting off.
Windshield or rear window glass cracks or shatters without a clear point of impact, in some cases while the vehicle is parked or during normal driving.
Wiper blades freeze or become stuck to the windshield in icy conditions, leaving the driver with no forward visibility.
Windshield defroster and climate control fail to redirect enough air to clear fog, reducing visibility in cold or wet weather.
Passenger-side wiper throws rain or snow onto the driver-side wiper blade, obscuring the driver's view even though the dealer called this normal operation.
Owners report parts shortages and long delays getting recall-related wiper and body control module repairs completed.

When 2014 Jeep Cherokee visibility and wiper complaints were filed

First complaint Mar 8, 2014, latest Aug 13, 2025.

74 complaints filed with NHTSA from Mar 2014 to Aug 2025; peak Nov 2015 (10).

Visibility & Wipers recalls for the 2014 Jeep Cherokee

NHTSA 15V509000Aug 12, 2015Visibility & Wipers158,684 vehicles
Visibility:windshield wiper/washer
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Risk: BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.

Visibility & Wipers complaints by Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201474 (3%)
201515 (1%)
201613 (1%)
20177 (1%)
20183 (0%)
201910 (1%)
20204 (1%)
20212 (1%)
20221 (2%)
20230 (0%)

Frequently asked questions

How many Visibility & Wipers complaints does the 2014 Jeep Cherokee have?: NHTSA lists 74 complaints in this category for the 2014 Jeep Cherokee, which is 3% of the 2,646 total complaints filed for that model year.
Is there a recall related to wipers on the 2014 Jeep Cherokee?: Yes. Recall campaign 15V509000 covers 2014 Jeep Cherokee vehicles built from January 4, 2013 to July 11, 2014, where using the front windshield wipers on dry glass could damage the body control module. The remedy is installation of a ground strap by dealers, free of charge.
At what mileage do wiper and visibility problems typically show up?: NHTSA data shows a median mileage at failure of 17,500 miles for this complaint category on the 2014 Jeep Cherokee.
Were there any crashes or injuries tied to these complaints?: NHTSA data shows 1 crash and 3 injuries associated with the 74 Visibility & Wipers complaints for the 2014 Jeep Cherokee. No fires were reported.
How does the 2014 Cherokee compare to later years for this issue?: The 2014 model year has by far the most Visibility & Wipers complaints, 74, compared to 15 in 2015, 13 in 2016, and single digits or fewer in most years after that.