2020 Ram Promaster City Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
0/100
#8 most-complained of 8 Promaster City years
The 2020 Ram Promaster City has just 1 NHTSA complaint and a complaint index of 0, ranking 8th out of 8 model years — meaning it has the fewest reported problems. It carries 2 recalls, covering the ABS module and turn signal software.
- Complaints
- 1
- Recalls
- 2
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 24
- 21 city / 28 hwy
Top 2020 Ram Promaster City problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Structure & Body1 (100%)
2020 Ram Promaster City recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 21V728000Sep 21, 2021Electrical System23,853 vehicles
Exterior lighting:turn signal
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- NHTSA 21V147000Mar 9, 2021Brakes4 vehicles
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
2020 Ram Promaster City fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 28 MPG
- Combined
- 24 MPG
- Annual fuel cost (EPA)
- $2,700
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Promaster City years
Frequently asked questions
- Is the 2020 Ram Promaster City reliable?
- NHTSA lists only 1 complaint for the 2020 Promaster City, giving it a complaint index of 0, the lowest of all 8 model years with data. This suggests it has fewer reported problems than other years of the same model.
- Does the 2020 Ram Promaster City have any recalls?
- Yes, it has 2 recalls. One covers an ABS module that may have internal damage causing loss of braking performance, and the other covers a Body Controller Module software issue affecting turn signal warning flashers.
- What is the top complaint area for the 2020 Ram Promaster City?
- The single complaint on file falls under Structure & Body, related to a spare tire that could not be released from its mounting section, reported at 10,000 miles.
- How does the 2020 model compare to other Promaster City years?
- The 2020 model ranks 8th worst out of 8 years tracked, meaning it has fewer complaints than years like 2015 and 2016, which are marked Avoid with complaint indexes of 100 and 86.
- What is the fuel economy of the 2020 Ram Promaster City?
- EPA rates it at 24 mpg combined (21 city / 28 highway), with an estimated annual fuel cost of $2,700.