YearToAvoid

2015 Ram Promaster City Problems, Recalls & Reliability

Verdict

Avoid

Complaint Index

100/100

#1 most-complained of 8 Promaster City years

The 2015 Ram Promaster City ranks worst of 8 model years tracked, with a complaint index of 100, 27 complaints, and 3 recalls. Transmission & Powertrain issues make up 56% of complaints, with median failure mileage of 37,800 miles.

Complaints
27
Recalls
3
Crashes / fires
1 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
24
21 city / 28 hwy

Top 2015 Ram Promaster City problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Transmission & Powertrain15 (56%)
  2. Electrical System12 (44%)
  3. Engine10 (37%)
  4. Brakes1 (4%)
  5. Fuel System1 (4%)
  6. Other1 (4%)
  7. Steering1 (4%)
  8. Suspension, Wheels & Tires1 (4%)

What owners report

  • Vehicles reportedly rolled forward unexpectedly while shifted into park, in one case striking a pole.
  • Owners describe the transmission slipping from drive or reverse into neutral and locking there multiple times.
  • Some report the engine surging, stalling, or making a loud knocking sound after being put into drive.
  • Drivers report sudden loss of power or stalling at highway speed with a check engine light and a transmission service warning.
  • Electrical issues reportedly caused battery acid to leak onto the transmission cover, draining transmission fluid.
  • Cooling fan relay failures reportedly led to overheating after a related repair, with some fans melting and smoking.
2015 Ram Promaster City complaints: complaints filed per month7Aug 2016Feb 2017Apr 2018Jan 2019Aug 2019Apr 2020Sep 2021Jan 2025
42 complaints filed with NHTSA from Aug 2016 to Jan 2025; peak Feb 2017 (7).

2015 Ram Promaster City recalls

3 NHTSA recall campaigns list this model year.

  1. NHTSA 17V824000Dec 21, 2017Other61,791 vehicles

    Equipment

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

  2. NHTSA 17V601000Sep 26, 2017Other11,288 vehicles

    Equipment:other:labels

    Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

  3. NHTSA 16V253000Apr 28, 2016Electrical System6,422 vehicles

    Electrical system:software

    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

    Risk: Trailer brake lights that are inoperative can increase the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

2015 Ram Promaster City fuel economy and fuel cost

City
21 MPG
Highway
28 MPG
Combined
24 MPG
Annual fuel cost (EPA)
$2,700
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2015 compared with other Promaster City years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020152016201720182019202020212022
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2015Avoid10027324
2016Avoid8625324
2017Caution5719324

All Ram Promaster City years: best and worst →

Frequently asked questions

Is the 2015 Ram Promaster City reliable?
Compared to other Promaster City years, the 2015 model has the worst reported record. NHTSA data shows a complaint index of 100, the highest of the 8 years tracked, and it carries an 'Avoid' verdict relative to other years.
What is the main problem with the 2015 Ram Promaster City?
Transmission & Powertrain issues account for 56% of complaints, the largest share, with a median failure mileage of 38,850 miles. Electrical System complaints follow at 44%.
Does the 2015 Ram Promaster City have recalls?
Yes, NHTSA lists 3 recalls for the 2015 model year, covering a fire extinguisher replacement, an incorrect tire placard, and a Trailer Tow Light Control Module electrical issue.
Which Ram Promaster City year should I avoid?
Based on NHTSA complaint index data, 2015 (index 100) and 2016 (index 86) are both rated 'Avoid,' while 2021 (index 14) is rated 'Best' among the 8 years tracked.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.