2019 Ram Promaster City Reliability Data: Problems & Recalls
Caution The 2019 Ram Promaster City has a Complaint Index of 71 and ranks 3rd worst out of 8 model years, earning a Caution verdict. NHTSA lists 5 complaints, 1 crash, 2 injuries, and 1 recall for electrical system turn signal software.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 71/100
- #3 of 8 Promaster City years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 5
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 2
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 24
- 21 city / 28 hwy
- Injuries / deaths
- 2 / 0
Top 2019 Ram Promaster City problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System2 (40%)
- Airbags1 (20%)
- Steering1 (20%)
- Structure & Body1 (20%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Airbags failed to deploy during a frontal collision at 40 to 50 mph, resulting in the driver striking the steering wheel and breaking both hands.
- Steering wheel chattered and made noise during turns, occurring both on steep hills and flat city streets.
- Spare tire could not be released from its under-vehicle mounting section after a flat, forcing a dealer to cut the storage section open to remove it.
2019 Ram Promaster City recalls
1 NHTSA recall campaign list this model year.
- NHTSA 21V728000Sep 21, 2021Electrical System23,853 vehicles
Exterior lighting:turn signal
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
2019 Ram Promaster City fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 28 MPG
- Combined
- 24 MPG
- Annual fuel cost (EPA)
- $2,700
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2019 compared with other Promaster City years
Frequently asked questions
- Is the 2019 Ram Promaster City reliable?
- NHTSA data gives the 2019 model year a Complaint Index of 71, ranking it 3rd worst among the 8 Promaster City model years with data, and a Caution verdict relative to other years of the same model.
- What problems does the 2019 Ram Promaster City have?
- Owners reported electrical system issues (40% of complaints, median mileage 225), an airbag non-deployment during a crash, a steering chatter issue, and a spare tire that could not be released from its mount.
- Does the 2019 Ram Promaster City have a recall?
- Yes, NHTSA recall 21V728000 covers 2019-2021 Promaster City vehicles where a failed turn signal light may not increase its flashing rate to warn the driver, addressed with a free Body Controller Module software update.
- What year Ram Promaster City should I avoid?
- Based on NHTSA complaint data, 2015 and 2016 have the highest Complaint Index values (100 and 86) and Avoid verdicts, while 2019 falls into the Caution range with an index of 71.
- Is the 2019 Promaster City better than other years?
- It is worse than the 2018 model (index 43, Good verdict) and 2021 model (index 14, Best verdict) but better than the 2015-2016 Avoid years.