YearToAvoid

2019 Ram Promaster City Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

71/100

#3 most-complained of 8 Promaster City years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2019 Ram Promaster City has 5 owner complaints and 1 safety recall on file with NHTSA. Its Complaint Index is 71 out of 100 — #3 highest of 8 Promaster City model years (verdict: Caution). The most reported problem area is electrical system (2 complaints, 40% of the total). Complaints report 1 crash and 2 injuries.

Complaints
5
Recalls
1
Crashes / fires
1 / 0
Injuries / deaths
2 / 0
NHTSA overall rating
Not rated
EPA combined MPG
24
21 city / 28 hwy

Top 2019 Ram Promaster City problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System2 (40%)
  2. Airbags1 (20%)
  3. Steering1 (20%)
  4. Structure & Body1 (20%)
2019 Ram Promaster City complaints: complaints filed per month1Dec 2019May 2020Apr 2021Jun 2022Feb 2024
5 complaints filed with NHTSA from Dec 2019 to Feb 2024; peak Dec 2019 (1).

2019 Ram Promaster City recalls

1 NHTSA recall campaign list this model year.

  1. NHTSA 21V728000Sep 21, 2021Electrical System23,853 vehicles

    Exterior lighting:turn signal

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

    Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

2019 Ram Promaster City fuel economy and fuel cost

City
21 MPG
Highway
28 MPG
Combined
24 MPG
Annual fuel cost (EPA)
$2,700
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2019 compared with other Promaster City years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020152016201720182019202020212022
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2017Caution5719324
2018Good4316224
2019Caution715124
2020No verdict01224
2021Best145324

All Ram Promaster City years: best and worst →

Frequently asked questions

Is the 2019 Ram Promaster City a reliable year?
Judged by NHTSA owner complaints and recalls, the 2019 Ram Promaster City ranks #3 of 8 among Promaster City model years (Complaint Index 71/100, verdict: Caution). It has 5 complaints and 1 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
What are the most common problems with the 2019 Ram Promaster City?
The most reported problem areas are electrical system (2 complaints), airbags (1 complaints), and steering (1 complaints). The median mileage at the time of failure in complaints that report it is 3,200 miles.
Does the 2019 Ram Promaster City have any recalls?
Yes — NHTSA lists 1 recall campaign for the 2019 Ram Promaster City, most recently reported 2021, covering electrical system.
What is the fuel economy of the 2019 Ram Promaster City?
EPA rates the 2019 Ram Promaster City at 24 MPG combined (21 city / 28 highway), with an estimated annual fuel cost of $2,700. Where several configurations exist, the median is shown.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.