2016 Ram Promaster City Reliability Data: Problems & Recalls
Avoid The 2016 Ram Promaster City ranks 2nd worst out of 8 model years, with a complaint index of 86 and 25 complaints covering 3 recalls. Owners most often reported Electrical System issues (40% of complaints), followed by Engine (36%) and Transmission & Powertrain (28%).
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 86/100
- #2 of 8 Promaster City years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 25
- unique NHTSA reports
- Recalls
- 3
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Electrical System
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 24
- 21 city / 28 hwy
- Injuries / deaths
- 0 / 0
Top 2016 Ram Promaster City problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System10 (40%)
- Engine9 (36%)
- Transmission & Powertrain7 (28%)
- Other3 (12%)
- Brakes2 (8%)
- Seat Belts1 (4%)
- Structure & Body1 (4%)
- Suspension, Wheels & Tires1 (4%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Cooling fan and relay failures leading to engine overheating, especially while idling or sitting in traffic.
- Electrical faults causing stalling and sudden loss of engine power while driving.
- Speedometer failing to illuminate, making it unreadable at various speeds.
- Transmission getting stuck in 8th gear, requiring a stop in neutral and reverse to unlock the gears.
- Accelerator pedal breaking off at the base while driving on the highway.
- Electronic stability control unit failure causing unexpected engine stalling and speed loss.
2016 Ram Promaster City recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 17V824000Dec 21, 2017Other61,791 vehicles
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
- NHTSA 17V601000Sep 26, 2017Other11,288 vehicles
Equipment:other:labels
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
- NHTSA 16V253000Apr 28, 2016Electrical System6,422 vehicles
Electrical system:software
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
2016 Ram Promaster City fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 28 MPG
- Combined
- 24 MPG
- Annual fuel cost (EPA)
- $2,700
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2016 compared with other Promaster City years
Frequently asked questions
- Is the 2016 Ram Promaster City reliable?
- Based on NHTSA owner complaints and recalls, the 2016 model has a complaint index of 86, the second highest among the 8 model years with data, and carries an Avoid verdict relative to other Promaster City years.
- What problems does the 2016 Ram Promaster City have?
- NHTSA complaints center on the Electrical System (40% of complaints), Engine (36%), and Transmission & Powertrain (28%). The median mileage at failure across complaints is 37,000 miles.
- Does the 2016 Ram Promaster City have recalls?
- NHTSA lists 3 recall campaigns for the 2016 model, including one for the Electrical System covering the Trailer Tow Light Control Module and one addressing incorrect tire placard information. None are do-not-drive recalls.
- Which Ram Promaster City years are worse or better than 2016?
- The 2015 model has a higher complaint index of 100 and also carries an Avoid verdict, while 2017 (57), 2018 (43), and 2021 (14) all score lower, with 2021 rated Best and 2018 rated Good.