2017 Ram Promaster City Problems, Recalls & Reliability
Verdict
CautionComplaint Index
57/100
#4 most-complained of 8 Promaster City years
The 2017 Ram Promaster City has a Complaint Index of 57, ranking 4th worst out of 8 model years, with 19 complaints, 3 recalls, and a 'Caution' verdict relative to other Promaster City years.
- Complaints
- 19
- Recalls
- 3
- Crashes / fires
- 0 / 1
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 24
- 21 city / 28 hwy
Top 2017 Ram Promaster City problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine8 (42%)
- Electrical System6 (32%)
- Other5 (26%)
- Visibility & Wipers3 (16%)
- Fuel System1 (5%)
- Lane Departure1 (5%)
- Structure & Body1 (5%)
What owners report
- Engine stalls or shuts off unexpectedly while driving, sometimes tied to oil consumption or low oil warning lights, near a median 30,000 miles.
- Instrument panel and speedometer become hard to read in daylight due to dim or small numbers and gauges, with some drivers unable to judge speed.
- Electrical system faults cause the gauges to disappear or the vehicle to shut off at low speeds, then restart after several minutes.
- The passenger-side sliding door has unlatched while driving at various speeds without any clear cause.
- Owners report a check engine light and thermostat issue with the temperature gauge sitting near the halfway mark at low mileage.
2017 Ram Promaster City recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 17V824000Dec 21, 2017Other61,791 vehicles
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
- NHTSA 17V601000Sep 26, 2017Other11,288 vehicles
Equipment:other:labels
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
- NHTSA 16V953000Dec 28, 2016Airbags1 vehicles
Air bags:side/window
Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
Risk: If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.
Remedy: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
2017 Ram Promaster City fuel economy and fuel cost
- City
- 21 MPG
- Highway
- 28 MPG
- Combined
- 24 MPG
- Annual fuel cost (EPA)
- $2,700
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2017 compared with other Promaster City years
Frequently asked questions
- Is the 2017 Ram Promaster City reliable?
- NHTSA data shows a Complaint Index of 57 for the 2017 model, ranking 4th worst among 8 model years, which gives it a 'Caution' verdict relative to other Promaster City years.
- What problems does the 2017 Ram Promaster City have?
- NHTSA complaints point mainly to the Engine (42% of complaints) and Electrical System (32%), including stalling, oil consumption issues, and gauges going dark or unreadable.
- Does the 2017 Ram Promaster City have any recalls?
- Yes, NHTSA lists 3 recalls for the 2017 model, covering a fire extinguisher replacement, an incorrect tire placard, and side curtain airbags that may not inflate properly.
- How does the 2017 model compare to other Promaster City years?
- The 2017 model's Complaint Index of 57 is lower than 2015 (100) and 2016 (86), both rated 'Avoid,' but higher than 2018 (43, 'Good') and 2021 (14, 'Best').