2024 Mercedes-Benz Sprinter 3500 Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
21/100
#12 most-complained of 15 Sprinter 3500 years
The 2024 Mercedes-Benz Sprinter 3500 has a Complaint Index of 21, ranking 12th out of 15 model years, with 3 complaints and 3 recalls so far. Its top reported problem area is Suspension, Wheels & Tires.
- Complaints
- 3
- Recalls
- 3
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2024 Mercedes-Benz Sprinter 3500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Suspension, Wheels & Tires2 (67%)
- Fuel System1 (33%)
- Other1 (33%)
What owners report
- Loss of engine power while climbing a steep mountain grade, with the engine still running but unresponsive to the accelerator.
- A loud abnormal noise from the front passenger-side wheel while driving 65 mph, reported at 5,000 miles.
- Rear axle U-bolts flagged in a recall for reduced strength from improper heat treatment.
- Parking brake cable bracket welds flagged in a recall for potential failure that could disengage the parking brake.
2024 Mercedes-Benz Sprinter 3500 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 25V609000Sep 12, 2025Structure & Body4 vehicles
Structure:frame and members
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
- NHTSA 25V135000Feb 28, 2025Brakes88 vehicles
Parking brake
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
- NHTSA 24V517000Jul 9, 2024Suspension, Wheels & Tires1,232 vehicles
Suspension:rear:springs:leaf spring assembly:u-bolt, leaf spring to axle
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
2024 compared with other Sprinter 3500 years
Frequently asked questions
- Is the 2024 Mercedes-Benz Sprinter 3500 reliable?
- NHTSA lists 3 complaints and a Complaint Index of 21 for the 2024 Sprinter 3500, which ranks 12th out of 15 model years on file. It has 3 recalls covering the frame, brakes, and suspension.
- What is the top reported problem on the 2024 Sprinter 3500?
- Suspension, Wheels & Tires complaints make up 67% of reports, with a median failure mileage of 5,000 miles, followed by Fuel System issues at 33%.
- Does the 2024 Sprinter 3500 have any recalls?
- Yes, NHTSA lists 3 recalls: frame reinforcement (25V609000), parking brake cable bracket welds (25V135000), and rear axle spring U-bolts (24V517000). None are do-not-drive recalls.
- How does the 2024 Sprinter 3500 compare to other years?
- Its Complaint Index of 21 is lower than higher-complaint years like 2016 (100) or 2014 (93), but still ranks worse than years like 2011 (7) and 2018 (14).