2024 Mercedes-Benz Sprinter 3500 Reliability Data: Problems & Recalls
No verdict The 2024 Sprinter 3500 has a complaint index of 29, ranking 13th out of 18 model years, with 3 complaints and 3 recalls including frame reinforcement, parking brake, and rear axle U-bolt issues.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 29/100
- #13 of 18 Sprinter 3500 years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 3
- unique NHTSA reports
- Recalls
- 3
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Suspension, Wheels & Tires
Top 2024 Mercedes-Benz Sprinter 3500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Suspension, Wheels & Tires2 (67%)
- Fuel System1 (33%)
- Other1 (33%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Loss of engine power while climbing a mountain grade, with the engine running but unresponsive to the accelerator pedal.
- A loud abnormal noise from the front passenger side wheel while driving at highway speed, reported at 5,000 miles.
- Suspension and tire complaints made up two-thirds of all reported problem areas for this model year.
2024 Mercedes-Benz Sprinter 3500 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 25V609000Sep 12, 2025Structure & Body4 vehicles
Structure:frame and members
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
- NHTSA 25V135000Feb 28, 2025Brakes88 vehicles
Parking brake
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
- NHTSA 24V517000Jul 9, 2024Suspension, Wheels & Tires1,232 vehicles
Suspension:rear:springs:leaf spring assembly:u-bolt, leaf spring to axle
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
2024 compared with other Sprinter 3500 years
Frequently asked questions
- Is the 2024 Mercedes-Benz Sprinter 3500 reliable?
- NHTSA lists only 3 complaints for the 2024 Sprinter 3500, giving it a complaint index of 29, which ranks 13th out of 18 model years. It has not been assigned a Good, Best, Caution, or Avoid verdict.
- Does the 2024 Sprinter 3500 have any recalls?
- Yes, NHTSA lists 3 recalls: improperly reinforced frame members, parking brake cable bracket welds that may fail, and rear axle spring U-bolts with reduced strength. None are do-not-drive recalls.
- What is the main problem area for the 2024 Sprinter 3500?
- Suspension, Wheels & Tires accounts for 67% of complaints, followed by Fuel System issues at 33%. The median mileage at failure for suspension complaints was 5,000 miles.
- How does the 2024 Sprinter 3500 compare to other model years?
- Its complaint index of 29 is lower than years like 2016 (100) or 2014 (94), which carry Avoid verdicts, but the 2024 model year itself has no verdict assigned yet.