2010 Mercedes-Benz Sprinter 3500 Reliability Data: Problems & Recalls
No verdict The 2010 Mercedes-Benz Sprinter 3500 has a complaint index of 12, ranking 16th out of 18 model years by NHTSA complaint volume, with only 4 complaints logged and 6 recalls. No verdict has been assigned, but its low complaint index compares favorably to later years like 2016 and 2014.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 12/100
- #16 of 18 Sprinter 3500 years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 4
- unique NHTSA reports
- Recalls
- 6
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Engine
Top 2010 Mercedes-Benz Sprinter 3500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Engine2 (50%)
- Airbags1 (25%)
- Brakes1 (25%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the manifold actuator motor failing near 19,000 miles, with one owner saying a Mercedes mechanic described this as a frequent break.
- Some describe sudden loss of power, with the vehicle unable to exceed 15 to 20 mph and the check engine light coming on during highway driving.
- One owner reported the brake pedal sinking to the floorboard without warning, requiring repeated pumping to bring the vehicle to a stop, with failure reported at 74,500 miles.
2010 Mercedes-Benz Sprinter 3500 recalls
6 NHTSA recall campaigns list this model year.
- NHTSA 17V479000Jul 28, 2017Airbags20,665 vehicles
Air bags:frontal:passenger side:inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
- NHTSA 16V077000Feb 10, 2016Airbags136,361 vehicles
Air bags:frontal:driver side:inflator module
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
- NHTSA 14V706000Nov 5, 2014Other34 vehicles
Equipment adaptive/mobility
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
See all 6 recalls for the 2010 Mercedes-Benz Sprinter 3500 →
2010 compared with other Sprinter 3500 years
Frequently asked questions
- Is the 2010 Mercedes-Benz Sprinter 3500 reliable?
- NHTSA data shows only 4 complaints for the 2010 Sprinter 3500, giving it a complaint index of 12, the second-lowest among 18 model years tracked. It has not been assigned a Good, Caution, or Avoid verdict.
- What problems does the 2010 Sprinter 3500 have?
- Owners report engine issues, including a manifold actuator motor failure and loss of power, plus one report of brakes sinking to the floor. Engine complaints account for half of all reported problems for this year.
- Does the 2010 Sprinter 3500 have any recalls?
- NHTSA lists 6 recalls for the 2010 Sprinter 3500, covering airbags, seat belts, structure and body trim, and the fuel system oil filler neck. None are do-not-drive recalls.
- How does the 2010 Sprinter 3500 compare to other model years?
- With a complaint index of 12, the 2010 model ranks 16th worst out of 18 years with data, meaning most other years, especially 2016 (index 100) and 2014 (index 94), report far more complaints.