YearToAvoid

2019 Mercedes-Benz Sprinter 3500 Problems, Recalls & Reliability

Verdict

Avoid

Complaint Index

88/100

#3 most-complained of 18 Sprinter 3500 years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2019 Mercedes-Benz Sprinter 3500 has 27 owner complaints and 41 safety recalls on file with NHTSA. Its Complaint Index is 88 out of 100 — #3 highest of 18 Sprinter 3500 model years (verdict: Avoid). The most reported problem area is engine (8 complaints, 30% of the total). Complaints report 3 crashes, 1 fire, and 1 injury.

Complaints
27
Recalls
41
Crashes / fires
3 / 1
Injuries / deaths
1 / 0
NHTSA overall rating
Not rated
EPA combined MPG
—

Top 2019 Mercedes-Benz Sprinter 3500 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Engine8 (30%)
  2. Brakes7 (26%)
  3. Electrical System6 (22%)
  4. Transmission & Powertrain6 (22%)
  5. Other4 (15%)
  6. Airbags3 (11%)
  7. Seat Belts3 (11%)
  8. Structure & Body3 (11%)
  9. Collision Avoidance & Cameras2 (7%)
  10. Fuel System1 (4%)
2019 Mercedes-Benz Sprinter 3500 complaints: complaints filed per month8Feb 2019Sep 2020May 2021Sep 2021Mar 2022Aug 2023May 2024Jul 2026
46 complaints filed with NHTSA from Feb 2019 to Jul 2026; peak Aug 2021 (8).

2019 Mercedes-Benz Sprinter 3500 recalls

41 NHTSA recall campaigns list this model year.

  1. NHTSA 24V930000Dec 13, 2024Electrical System697 vehicles

    Electrical system: instrument cluster/panel

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

    Risk: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

    Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

  2. NHTSA 23V875000Dec 21, 2023Structure & Body3,739 vehicles

    Structure:critical fasteners

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

    Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

    Remedy: Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

  3. NHTSA 23V876000Dec 21, 2023Structure & Body387 vehicles

    Structure:critical fasteners

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

    Risk: A detached partition wall can increase the risk of injury.

    Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

See all 41 recalls for the 2019 Mercedes-Benz Sprinter 3500 →

2019 compared with other Sprinter 3500 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2017Caution71289—
2018Good35910—
2019Avoid882741—
2020Caution651322—
2021Good47816—

All Mercedes-Benz Sprinter 3500 years: best and worst →

Frequently asked questions

Is the 2019 Mercedes-Benz Sprinter 3500 a reliable year?
Judged by NHTSA owner complaints and recalls, the 2019 Mercedes-Benz Sprinter 3500 ranks #3 of 18 among Sprinter 3500 model years (Complaint Index 88/100, verdict: Avoid). It has 27 complaints and 41 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
What are the most common problems with the 2019 Mercedes-Benz Sprinter 3500?
The most reported problem areas are engine (8 complaints), brakes (7 complaints), and electrical system (6 complaints). The median mileage at the time of failure in complaints that report it is 9,550 miles.
Does the 2019 Mercedes-Benz Sprinter 3500 have any recalls?
Yes — NHTSA lists 41 recall campaigns for the 2019 Mercedes-Benz Sprinter 3500, most recently reported 2024, covering electrical system, structure & body, transmission & powertrain, and collision avoidance & cameras.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.