2009 Mercedes-Benz Sprinter 3500 Reliability Data: Problems & Recalls
No verdict The 2009 Mercedes-Benz Sprinter 3500 has a complaint index of 18, ranking 15th among 18 model years. NHTSA lists 1 complaint, 1 fire, and 1 recall tied to a wheelchair-lift support issue.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 18/100
- #15 of 18 Sprinter 3500 years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 1
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 1
- Injuries
- 0
- Top issue
- Electrical System
Top 2009 Mercedes-Benz Sprinter 3500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System1 (100%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
2009 Mercedes-Benz Sprinter 3500 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 14V706000Nov 5, 2014Other34 vehicles
Equipment adaptive/mobility
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
2009 compared with other Sprinter 3500 years
Frequently asked questions
- How many complaints does the 2009 Mercedes-Benz Sprinter 3500 have?
- NHTSA lists 1 complaint for the 2009 Sprinter 3500, involving the electrical system, with a reported fire at 142,000 miles.
- Does the 2009 Mercedes-Benz Sprinter 3500 have any recalls?
- Yes, one recall (campaign 14V706000) covers a wheelchair-lift platform support issue on converted Sprinter vans, affecting 2009-2014 model years.
- Is the 2009 Sprinter 3500 one of the worse years?
- Its complaint index of 18 ranks 15th worst out of 18 model years tracked, meaning most other years show more reported problems.
- What is the top reported problem area for the 2009 Sprinter 3500?
- The electrical system accounts for all reported complaints on this model year, including one fire reported at 142,000 miles.