YearToAvoid

2009 Mercedes-Benz Sprinter 3500 Problems, Recalls & Reliability

Verdict

No verdict

Complaint Index

18/100

#15 most-complained of 18 Sprinter 3500 years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2009 Mercedes-Benz Sprinter 3500 has 1 owner complaints and 1 safety recall on file with NHTSA. Its Complaint Index is 18 out of 100 — #15 highest of 18 Sprinter 3500 model years. The most reported problem area is electrical system (1 complaints, 100% of the total). Complaints report 1 fire.

Complaints
1
Recalls
1
Crashes / fires
0 / 1
Injuries / deaths
0 / 0
NHTSA overall rating
Not rated
EPA combined MPG
—

Top 2009 Mercedes-Benz Sprinter 3500 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System1 (100%)

2009 Mercedes-Benz Sprinter 3500 recalls

1 NHTSA recall campaign list this model year.

  1. NHTSA 14V706000Nov 5, 2014Other34 vehicles

    Equipment adaptive/mobility

    Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

    Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

    Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

2009 compared with other Sprinter 3500 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2007No verdict001—
2008No verdict610—
2009No verdict1811—
2010No verdict1246—
2011Best2484—

All Mercedes-Benz Sprinter 3500 years: best and worst →

Frequently asked questions

Is the 2009 Mercedes-Benz Sprinter 3500 a reliable year?
Judged by NHTSA owner complaints and recalls, the 2009 Mercedes-Benz Sprinter 3500 ranks #15 of 18 among Sprinter 3500 model years (Complaint Index 18/100). It has 1 complaints and 1 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
What are the most common problems with the 2009 Mercedes-Benz Sprinter 3500?
The most reported problem areas are electrical system (1 complaints). The median mileage at the time of failure in complaints that report it is 142,000 miles.
Does the 2009 Mercedes-Benz Sprinter 3500 have any recalls?
Yes — NHTSA lists 1 recall campaign for the 2009 Mercedes-Benz Sprinter 3500, most recently reported 2014, covering other.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.