YearToAvoid

2019 Mazda CX-9 Problems, Recalls & Reliability

Verdict

Good

Complaint Index

38/100

#9 most-complained of 14 CX-9 years

The 2019 Mazda CX-9 has 53 NHTSA complaints, a complaint index of 38, and ranks 9th worst out of 14 model years, earning a 'Good' verdict. Engine issues are the top concern, making up 43% of complaints, with two recalls on record.

Complaints
53
Recalls
2
Crashes / fires
1 / 0
Injuries / deaths
0 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
23.5
21 city / 27 hwy

Top 2019 Mazda CX-9 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Engine23 (43%)
  2. Other14 (26%)
  3. Electrical System7 (13%)
  4. Collision Avoidance & Cameras5 (9%)
  5. Transmission & Powertrain5 (9%)
  6. Structure & Body4 (8%)
  7. Suspension, Wheels & Tires4 (8%)
  8. Visibility & Wipers3 (6%)
  9. Brakes2 (4%)
  10. Fuel System2 (4%)

What owners report

  • Backup camera image freezes on the display, causing owners to misjudge distance and hit objects while backing up.
  • Sunroof glass reportedly shattered while driving at highway speed with no prior warning or impact.
  • Front axle or tie rod failure while backing up or parallel parking, causing the front tire to bend inward.
  • Electrical or computer system failures tied to lane assist and emergency brake systems, with one owner reporting the lane assist steered the vehicle into oncoming traffic.
  • Infotainment touchscreen cracking or 'spidering' in the corner, described by owners as an ongoing design issue.
  • Front suspension noise from the control arm and ball joint area that dealers reportedly could not resolve.
2019 Mazda CX-9 complaints: complaints filed per month6Mar 2019Jan 2021Aug 2022Jun 2023Feb 2024Oct 2024Aug 2025Jul 2026
71 complaints filed with NHTSA from Mar 2019 to Aug 2026; peak May 2023 (6).

2019 Mazda CX-9 recalls

2 NHTSA recall campaigns list this model year.

  1. NHTSA 21V875000Nov 12, 2021Fuel System121,038 vehicles

    Fuel system, gasoline:delivery:fuel pump

    Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

    Risk: Fuel pump failure may cause an engine stall, increasing the risk of a crash.

    Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

  2. NHTSA 19V770000Oct 28, 2019Suspension, Wheels & Tires146 vehicles

    Tires:tread/belt

    Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.

    Risk: A detached tire tread can decrease vehicle stability and increase the risk of a crash.

    Remedy: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.

2019 Mazda CX-9 fuel economy and fuel cost

City
21 MPG
Highway
27 MPG
Combined
23.5 MPG
Annual fuel cost (EPA)
$2,750
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2019 compared with other CX-9 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’10’11’12’13’14’15’16’17’18’19’20’21’22’23
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2017Best1561023.5
2018Avoid77128223.5
2019Good3853223.5
2020Best019123.5
2021Caution5439123.5

All Mazda CX-9 years: best and worst →

Frequently asked questions

Is the 2019 Mazda CX-9 reliable?
Based on NHTSA owner complaints and recalls, the 2019 CX-9 has a complaint index of 38 and ranks 9th worst among 14 model years, earning a 'Good' verdict relative to other CX-9 years.
What is the most common problem with the 2019 Mazda CX-9?
Engine complaints are the largest category, accounting for 23 of 53 complaints (43%), followed by electrical system issues at 13%.
Does the 2019 Mazda CX-9 have any recalls?
NHTSA lists two recalls for the 2019 CX-9: a fuel pump impeller issue (campaign 21V875000) and a tire rubber compound issue on certain Falken ZIEX tires (campaign 19V770000). Neither is a do-not-drive recall.
How does the 2019 CX-9 compare to other CX-9 years?
The 2019 CX-9's complaint index of 38 is better than the 2018 (77, Avoid) and 2010-2012 years (85-100, Avoid), but worse than the 2017, 2020, 2022, and 2023 model years, which are rated 'Best'.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.