2014 Mazda CX-9 Reliability Data: Problems & Recalls
Caution The 2014 Mazda CX-9 has a Complaint Index of 25 and ranks 13th of 17 model years, but it carries a Caution verdict because of a Do Not Drive airbag recall. NHTSA logged 54 complaints, led by engine issues (37%), with 3 recalls total.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 25/100
- #13 of 17 CX-9 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 54
- unique NHTSA reports
- Recalls
- 3
- 1 Do Not Drive
- Crashes
- 1
- reported in complaints
- Fires
- 1
- Injuries
- 0
- Top issue
- Engine
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 19
- 16.5 city / 23 hwy
- Injuries / deaths
- 0 / 0
Top 2014 Mazda CX-9 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Engine20 (37%)
- Brakes9 (17%)
- Other9 (17%)
- Transmission & Powertrain7 (13%)
- Fuel System5 (9%)
- Structure & Body5 (9%)
- Suspension, Wheels & Tires5 (9%)
- Visibility & Wipers4 (7%)
- Airbags3 (6%)
- Steering3 (6%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Brakes fail to slow the vehicle promptly during hard stops, in one case leading to a collision without airbag deployment.
- A rattling noise, white smoke, and loss of acceleration preceded an underhood fire while driving.
- The rear window or sunroof has been reported to shatter or blow outward without impact, scattering glass inside the cabin.
- A sulfur or gasoline odor enters the cabin while driving, described as coming and going in intensity.
- Owners report a side mirror vibrating or shaking while driving, with no fix offered by the dealership.
- Fuel spews out of the tank opening and runs down the side of the car when refueling.
2014 Mazda CX-9 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 18V717000Oct 12, 2018Airbags155,436 vehiclesDo Not Drive
Air bags:frontal:passenger side:inflator module
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
- NHTSA 16V203000Apr 11, 2016Steering578 vehicles
Steering
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
- NHTSA 15V451000Jul 20, 2015Suspension, Wheels & Tires193,484 vehicles
Suspension:front:control arm:lower ball joint
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Risk: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
2014 Mazda CX-9 fuel economy and fuel cost
- City
- 16.5 MPG
- Highway
- 23 MPG
- Combined
- 19 MPG
- Annual fuel cost (EPA)
- $3,400
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2014 compared with other CX-9 years
Frequently asked questions
- Is the 2014 Mazda CX-9 reliable?
- NHTSA data gives the 2014 CX-9 a Complaint Index of 25 and ranks it 13th out of 17 CX-9 model years. Its verdict is Caution mainly because of a Do Not Drive airbag recall, not high complaint volume.
- What is the biggest problem with the 2014 Mazda CX-9?
- Engine complaints are the top category, making up 37% of complaints (20 of 54), with a median failure mileage of 81,000 miles.
- Does the 2014 Mazda CX-9 have a recall?
- Yes, it has 3 recalls, including a Do Not Drive airbag inflator recall (campaign 18V717000), a steering strut recall, and a suspension ball joint recall for corroded control arms.
- How does the 2014 CX-9 compare to other years?
- Its Complaint Index of 25 is lower than years like 2010 (100) and 2012 (94), which are rated Avoid, but the 2014's Do Not Drive recall caps it at Caution instead of a better verdict.