YearToAvoid

2023 Jeep Grand Cherokee Collision Avoidance & Cameras Problems

NHTSA lists 47 Collision Avoidance & Camera complaints for the 2023 Jeep Grand Cherokee, 12% of all complaints that year, tied to 4 crashes and 3 injuries. Four related recalls cover rearview camera, coaxial cable, and Park Assist module software issues at a median 1,750 miles.

Collision Avoidance & Cameras complaints
47
12% of 386
Crashes reported
4
Fires reported
0
Injuries reported
3
Median mileage
1,750 mi
Related recalls
4

Typical collision avoidance system symptoms owners report

  • Rearview and front cameras go blank or freeze while shifting into reverse or driving, sometimes fixed only temporarily by a software update.
  • Forward-facing radar or camera fails to detect pedestrians or obstacles, so automatic emergency braking does not activate before a collision.
  • Blind spot and rear parking sensors fail silently, giving no warning before the vehicle backs into an object.
  • Vehicle displays false collision, ABS, and traction control warnings while parked with no other vehicles nearby, and the automated parking brake will not release.
  • Infotainment and camera systems fail together, with the screen going blank and the back-up camera becoming inoperable at the same time.

When 2023 Jeep Grand Cherokee collision avoidance system complaints were filed

First complaint Feb 17, 2023, latest Jun 9, 2026.

2023 Jeep Grand Cherokee collision avoidance & cameras complaints: complaints filed per month3Feb 2023Jun 2023Oct 2023Jun 2024Jan 2025Aug 2025Dec 2025Apr 2026
47 complaints filed with NHTSA from Feb 2023 to Jun 2026; peak Jul 2023 (3).

Collision Avoidance & Cameras recalls for the 2023 Jeep Grand Cherokee

  1. NHTSA 24V436000Jun 13, 2024Collision Avoidance & Cameras1,033,433 vehiclesOver-the-air fix

    Back over prevention: sensing system: camera

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

  2. NHTSA 24V291000Apr 25, 2024Collision Avoidance & Cameras2 vehicles

    Back over prevention: sensing system: camera

    Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

    Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

  3. NHTSA 24V289000Apr 25, 2024Collision Avoidance & Cameras8 vehicles

    Back over prevention: sensing system: camera

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

    Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

  4. NHTSA 23V577000Aug 14, 2023Collision Avoidance & Cameras162,713 vehicles

    Back over prevention:display function

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

    Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

Collision Avoidance & Cameras complaints by Grand Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20101 (1%)
  2. 20118 (0%)
  3. 20123 (0%)
  4. 20136 (1%)
  5. 201416 (1%)
  6. 201518 (1%)
  7. 20164 (1%)
  8. 201711 (3%)
  9. 201831 (4%)
  10. 201921 (6%)
  11. 202017 (7%)
  12. 202129 (7%)
  13. 202253 (20%)
  14. 202347 (12%)
  15. 202432 (13%)
  16. 202512 (16%)

Frequently asked questions

How many complaints does the 2023 Jeep Grand Cherokee have for Collision Avoidance & Cameras?
NHTSA lists 47 complaints in this area for the 2023 model year, which is 12% of the 386 total complaints filed for that year.
Is there a recall for the 2023 Jeep Grand Cherokee camera system?
Yes, there are four related recalls: 24V436000 (radio software), 24V291000 (display screen module connections), 24V289000 (coaxial cable connection), and 23V577000 (Central Vision Park Assist Module software).
Have there been crashes or injuries linked to these camera problems?
NHTSA data shows 4 crashes and 3 injuries associated with Collision Avoidance & Camera complaints on the 2023 Grand Cherokee.
At what mileage do these camera failures typically occur?
The median mileage at failure reported to NHTSA for this problem area is 1,750 miles.
Do the recalls require the owner to stop driving the vehicle?
No, none of the four related recalls are marked do-not-drive or park-outside advisories.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.